Cisco Meraki Wireless Administrator

About the Job 

The L2 Network Administrator manages and supports the Cisco Meraki Network infrastructure, ensuring security, high availability, and compliance. This includes Meraki AP, Meraki Switch, Meraki Firewall.  

Required Skills and Experience 

• 1 to 2 year experience in the field of Wired and Wireless Networking 
• Working knowledge of Cisco Meraki Dashboard 
• Basic understanding of Wi-Fi troubleshooting 
• Familiar with Layer 2 concepts – VLANs, trunk/access ports, port security 
• Ability to follow SOPs and coordinate with L3 teams when needed 
• Good communication and problem-solving skills 
• Proficiency in Malayalam language is mandatory 

Key Responsibilities: 

• Day-to-day monitoring and basic troubleshooting of Meraki network devices (MX, MR, MS) 
• Support and maintain Wi-Fi connectivity for users across locations 
• Assist in managing switch ports, VLAN assignments, and basic network changes 
• Coordinate with senior engineers for escalations and configuration changes 
• Maintain documentation of network setups and issue resolutions 
• Provide user support for network-related issues 

Qualifications: 

• Bachelor's degree in IT/CS or related field. 
• 2 + years in network administration 

Soft Skills & Environment: 

• Strong analytical, documentation, and communication skills. 
• Ability to work independently or in teams. 
• On-site general shift availability with support for planned changes. 
• Languages to be known – English, Malayalam