E-commerce / Marketplace Manager – D2C Brand

Job description:

Job Title: E-commerce/Marketplace Manager – D2C Brand

Location: Mumbai

Experience: 4–8 years (E-commerce, Marketplace Management, D2C, FMCG, Nutrition, Cosmetics)

Employment Type: Full-Time

About the Role

We’re looking for a driven e-commerce/marketplace manager to take complete ownership of launching and scaling products across Amazon, Flipkart, Nykaa, Zepto, Blinkit, and other online platforms.

From working with manufacturers for white-labeled products to managing branding, listings, inventory, and promotions, you’ll be the person who brings our products to life in India’s fastest-growing D2C and quick commerce ecosystem. This role is ideal for someone who has hands-on experience in marketplace management and understands how to drive visibility, conversions, and growth across multiple channels.

Key Responsibilities:

1. Vendor & Product Onboarding

• Identify and evaluate manufacturers, suppliers, and private-label opportunities for new product lines.
• Negotiate pricing, MOQs, lead times, and quality benchmarks with vendors.
• Ensure all compliance requirements (FSSAI, GST, labeling, barcodes, MSDS, certifications) are completed before product launch.
• Collaborate with design/branding teams to finalize packaging that appeals to the e-commerce and quick commerce audience.

2. Marketplace Launch & Operations

• Manage end-to-end product listing creation on Amazon Seller Central, Flipkart Seller Hub, Nykaa, Zepto, Blinkit, etc.
• Optimize product titles, bullet points, keywords, and A+ content to rank higher in searches.
• Work on catalog hygiene: ensuring product variations, categories, and descriptions are accurate and uniform across platforms.
• Handle pricing strategies, promotions, and offers (Lightning Deals, Coupons, BOGO) to maximize conversions.
• Act as the single point of contact with marketplace category managers to negotiate better visibility and deals.

3. Inventory & Supply Chain Alignment

• Forecast demand and plan stock availability to avoid penalties, stockouts, or overstocking.
• Coordinate with Amazon FBA, Flipkart fulfillment centers, and quick commerce dark store warehouses for smooth inbounding.
• Track logistics SLAs and delivery timelines, and manage returns/reverse logistics to minimize losses.
• Collaborate with supply chain teams to maintain a healthy inventory turnover ratio.

4. Performance Marketing & Growth

• Work with marketing to plan and execute sponsored ads, banner placements, and influencer tie-ups across platforms.
• Continuously monitor ACOS, CTR, CPC, and ROI for marketplace ads, and optimize campaigns for efficiency.
• Drive revenue growth through seasonal campaigns (Big Billion Days, Prime Day, Nykaa Pink Sale, etc.).
• Experiment with cross-selling, bundling, and upselling strategies to maximize average order value.

5. Analytics & Reporting

• Regularly track and analyze sales performance, conversion funnels, competitor pricing, and keyword ranking.
• Prepare weekly/monthly MIS reports with actionable insights on category growth, profitability, and revenue drivers.
• Use data to identify new opportunities for product expansion and category entry.
• Share competitor analysis reports highlighting gaps, trends, and opportunities for differentiation.

6. Cross-Functional Collaboration

• Work with the branding team to ensure consistent messaging and storytelling across product pages.
• Align with finance teams to ensure reconciliations, claim settlements, and accurate P&L for each marketplace.
• Coordinate with customer support teams to handle reviews, ratings, and post-sales service.
• Support new product development teams with insights from customer feedback and market data.

Requirements

• 4–8 years of experience in e-commerce, marketplace management, or online retail (FMCG, nutrition, cosmetics, and D2C brands preferred).
• Strong hands-on knowledge of Amazon Seller Central, Flipkart Seller Hub, Nykaa Seller Portal, Zepto/Blinkit onboarding, and quick commerce workflows.
• Experience in product listing, cataloging, A+ content creation, and SEO optimization for marketplaces.
• Understanding of white labeling, vendor sourcing, compliance documentation, and product branding.
• Strong analytical skills with experience in data-driven decision-making (Excel, MIS, BI tools).
• Excellent negotiation, communication, and cross-functional collaboration skills.

Why Join Us?

• End-to-end ownership: take a product from manufacturing to live on India’s top e-commerce & quick commerce platforms.
• Exposure to a fast-scaling D2C brand environment with high growth potential.
• Work on diverse product categories (nutrition, beauty, lifestyle, and FMCG).
• Opportunity to shape our e-commerce strategy across Amazon, Flipkart, Nykaa, Zepto, Blinkit, and beyond.