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Wireless Network Engineer

4 weeks ago

Hyderabad, Telangana, India Genpact Full time

Wireless Network Engineer

Location: Hyderabad

Experience: 3-5 years

Immediate joiners preferred.

*********Kindly share resume to nsenthil.kumar@genpact.com with Sub of "Wireless Network" along with notice period *********

In this role Administrator who would help to monitor, test, troubleshoot and resolve Wi-Fi/Wireless network equipment related queries/issues. Also to provide support for network equipment including routers, switches, wireless devices.

Responsibilities

· Designing and implementing new network solutions and/or improving the efficiency of current networks.

· Installing, configuring and supporting network equipment including routers, switches, wireless devices

· Configuring firewalls, routing and switching to maximize network efficiency and security.

· Maximizing network performance through ongoing monitoring and troubleshooting

· Provide critical thinking to complex problems in a 24/7, mission critical network environment.

· Process, monitor and prioritize trouble tickets.

· Automate the tasks, which should be automated.

· Provide support and administration of customer firewalls and security appliances.

· Provide support and administration of customer network load balancing appliances.

· Hands on experience on Cisco Routers, Switches, Wireless Controllers, SD WAN, Rukus, AAA, Nokia, BENU Servers, AP Controllers

· Hands on experience on CyberArk and Wireless platform, 5G Technology, BPA, Linux/Unix

· Knowledge about Security products Cisco ISE, ASA firewall, Fort iGATE, Forti Analyzer, Forti Manager, Cisco Wireless, Prime, Cisco DNA.

· Knowledge Level 3 and Level2 operational support and solutions creations in WIFI technology

· Good amount of hands-on experience in Network health monitoring Tools

· Knowledge about ITIL Framework and Remedy – Like service now.

· Having strong operations skills to implement network changes and following ITIL process, change management.

· Handling escalations.

· Arranging scheduled upgrades, investigating faults in the network.

· Updating network equipment to the latest firmware releases

· Reporting network status to key stakeholders

· Troubleshoots network problems.

· IP address auditing.

· Establishes networking environment by designing system configuration and directing system installation.

· Defines, documents, and enforces system standards.

· Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.

· Thorough understanding of the TCP/IP protocol.

· Detailed knowledge of the OSI layers 1-4 and 7 associated equipment.

· Firewall: Palo Alto

· Load Balancers

· Switches: Cisco

Qualifications we seek in you

· Bachelor's degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required.

· Proven communication skills when working with other technical towers to work out issues.

· Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude.

· Must understand various logging methods and security event terminology.

· Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues.

· Proven communication skills when working with other technical towers to work out issues.

Preferred Qualifications/ Skills

· Very good written and presentation / verbal communication skills with experience of customer interfacing role.

· In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude.

· Good ITIL knowledge

· Flexible to work for 24x7 process.

· Excellent Communication and interpersonal Skills

· Ability to prepare Dashboards and Reports

· Experience of working independently & as a team player

· Should have a proactive work approach and ability to think out of the box.