Record to Report
3 weeks ago
Job Title: Business Process Outsourcing (BPO) Process Manager
Experience:
- 5-9 years of experience in Business Process Outsourcing (BPO)
- Bachelor's degree in Commerce (B.Com), Master's in Commerce (M.Com), Master of Business Administration (MBA), Institute of Cost Accountants of India (ICWA), or Chartered Accountant (CA)
- Ensuring service delivery with zero surprises for specific processes such as Reconciliation and Journals
- Driving process standardization and delivery excellence for the process and team
- Proactively resolving issues and troubleshooting
- Managing and appraising team effectively
- Acting as a single point of contact and L1 escalation level
- Strong leadership and motivational skills with experience in staff management
- Excellent verbal and written English communication skills
- Flexibility in work content and timings
- Proficiency in desktop and workflow management tools
- Excellent knowledge of Financial Period End Process and Financial Reporting on Oracle applications
- Excellent knowledge in General Accounting including Fixed Assets, Inter-company, Period End Closing, and Reporting
- Logical thinking and query resolution
- Certification in any quality tools
- Process improvement skills
Requirements Requirements:
- 5-9 years of BPO experience
- B.Com/M.Com/MBA/ICWA/CA
- Strong leadership and motivational skills
- Excellent communication skills
- Proficiency in Financial Period End Process and Financial Reporting on Oracle applications
Requirements
Experience: 5-9 Years in BPO Academics: B.Com/M.Com/MBA/ICWA/CA Candidate should have exposure to F&A Process (Preferably in General Accounting) Responsibilities:
• Responsible for service delivery with zero surprises for a particular process e.g. Reconciliation and Journals
• Responsible for driving process standardization and delivery excellence for the process and team
• Responsible for pro-active issue resolution and troubleshooting
• Responsible for effective people management and appraisal
• Single point of contact and L1 escalation level Skills:
• Strong leadership and motivational skills and experience in managing staff
• Excellent communication skills, both verbal and written English
• Flexible about work content and timings
• Proficient in the use of desktop and workflow management tools
• Excellent knowledge of Financial Period End Process and Financial Reporting on Oralce applications
• Excellent knowledge in the area of General Accounting including Fixed Assets, Inter-company and Period End Closing and Reporting
• Logical thinking and Query resolution
• Certified in any quality tools.
• Process improvements
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