Technical Delivery Manager IAM Operations

About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Job Title: Technical Delivery Manager IAM Operations

Location: BANGALORE (Hybrid)

Experience: 7–12 Years (STRICTLY)

Employment Type: Permanent

Notice Period: Immediate Joiners -30 Days Only

CTC: Up to 30 LPA

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Job Summary:

We are seeking an experienced Technical Delivery Manager to lead our Identity and Access Management (IAM) Operations, Application Onboarding, and Data Security teams. The ideal candidate will be responsible for overseeing day to day support for IAM solutions, ensuring high quality service delivery, and maintaining compliance with security standards. This role requires a strong focus on team leadership, technical oversight, and stakeholder management.

Responsibilities:

• Team Leadership: Manage IAM and Data Security teams by setting clear goals, tracking performance, and fostering skills development.
• Technical Oversight: Coordinate operations for IAM tools, ensuring effective management of SailPoint, Ping, CyberArk, and MFA solutions.
• Stakeholder Management: Engage with clients to ensure transparency, address escalations, and fulfill service commitments.
• Process Optimization: Implement best practices, automate processes, and enforce ITIL4 standards to enhance service efficiency.
• Risk & Compliance: Lead security assessments, ensure Regulatory Compliances (PCI DSS, GDPR, SOX), and oversee IS Audits in collaboration with the Data Security team.

Mandatory Skills:

• Proven expertise in Data Security and IAM tools (SailPoint, CyberArk).
• Strong Project Management skills with a focus on ITIL4 practices.
• Excellent communication and Stakeholder Management abilities.

Preferred Skills:

• Familiarity with scripting languages (e.g., Python, Powershell Scripting).
• Experience with ITSM tools (ServiceNow, JIRA).
• Knowledge of Zero Trust principles and Incident Management strategies.

Qualifications:

• Education: Bachelor‿s degree in Computer Science or a related field.
• Certifications: CISSP, CISM, or PMP certifications are preferred.
• Experience: 7 10 years of relevant experience in IAM and Data Security.

Important Note (Please Read Before Applying)

🚫 Do NOT apply if:

• You have less than 6 years or more than 12 years of experience
• You do not have hands-on Technical Delivery Manager IAM Operations 5+ experience
• You are on a notice period longer than 30 days
• You are looking for remote only (role is hybrid in Bangalore)
• You are a fresher or unrelated background (e.g., support, testing only, non-Java roles)

✅ Apply ONLY if you meet ALL criteria above. Random / irrelevant applications will not be processed.

Screening Questions (Deep & Strict)

1. Experience Check

• How many years of experience do you have working in Identity and Access Management (IAM)?
• (Must be between 6–12 years)

1. Do you have experience managing or leading a technical team?
2. ☐ Yes
3. ☐ No

Have you worked in a role that required adherence to compliance standards such as PCI DSS, GDPR, or SOX?

1. ☐ Yes
2. ☐ No

1. Location & Work Mode

• Are you comfortable working in Bangalore (Hybrid) mode?
• Yes / No

1. Notice Period

• What is your current notice period?
• (Only Immediate /