Senior Account Manager

3 weeks ago

Bengaluru, India LWYD Interactive Full time

Role: Senior Account Manager – Client Servicing

Company: LWYD Interactive LLP

Location: Bangalore

Experience: 3 years


Job Summary:

We are seeking an Senior Account Manager to manage our client relationships and ensure their satisfaction with our products and services. The ideal candidate should have at least 3 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients.


Responsibilities:

  • Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns.
  • Build and maintain strong relationships with clients to ensure their satisfaction with our products and service.
  • Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns.
  • Monitor and analyse client feedback to identify areas for improvement and growth.
  • Assist in the preparation of client reports and presentations.
  • Stay up to date with industry trends and best practices in client servicing and account management.


Requirements:

  • Bachelor's degree in Business, Marketing, Communications, or a related field.
  • 3 years of experience in a client-facing role, preferably in a marketing or advertising agency.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
  • Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns.
  • Proven ability to manage multiple projects and priorities in a fast-paced environment.
  • Proficiency in Microsoft Office including but not limited to Excel & PowerPoint.
  • Knowledge of digital marketing, social media, and online advertising is a plus


If this is you, we would love to hear from you. Join our team and play a pivotal role in bringing brand visions to life.

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