IT Application Manager

4 weeks ago


Chennai, Tamil Nadu, India Chemplast Sanmar Limited - Sanmar Company Full time

Job Roles & Responsibilities:

Oversight of software application development, implementation, and maintenance within the organization, excluding SAP applications.

Application Management:

Collaboration with business users and cross-functional teams to understand requirements and suggest suitable solutions. Providing technical support and guidance.

Lifecycle management of non-SAP applications, including procurement, implementation, configuration, and upgrades.

Ensuring applications meet business requirements and operate effectively within the organization's IT ecosystem.

Seamless integration of non-SAP applications with other enterprise systems, including SAP and legacy software.

Compliance with organizational security policies and regulatory requirements.

Support and Troubleshooting:

Reviewing pending actions, follow-up, and escalation in case of any issues.

Timely resolution of critical issues with vendor assistance.

Establishment and monitoring of application performance metrics and troubleshooting of performance bottlenecks.

Continuous Improvement:

Staying updated on industry trends and emerging technologies for innovative solution recommendations.

Key Skills and Competencies:

Technical Expertise: In-depth knowledge of non-SAP applications (e.g., PLM, MES, CRM, HRIS, WMS, etc.).

Project Management: Proficient in managing large-scale application implementation and integration projects.

Analytical Skills: Strong problem-solving skills with ability to analyze and optimize complex systems.

Communication: Very good verbal and written communication skills for collaboration with technical teams and business users.

Qualifications:

Education: Bachelor's or Master's degree in Computer Science, Information Technology, or related field.

Experience:

8-10 years of experience in IT applications management.

Hands-on experience in software development/project management/enterprise software solutions and integrations in manufacturing/CPG organizations.

Certifications:

ITIL Certification (preferred).

Performance Metrics:

Uptime and performance of non-SAP applications.

Adherence to project timelines and budgets.

Efficiency improvements through process automation and optimization.



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