
Quality Assurance Executive
3 weeks ago
Job Title: Quality Assurance (QA) Executive – Café Operations
Location: Bangalore
Department: Quality & Compliance
Reporting To: Quality Manager / Area Manager
Job Purpose:
To ensure that all café outlets operate in compliance with food safety standards, hygiene protocols, and company-set quality benchmarks by conducting regular audits, training staff, and initiating corrective actions.
Key Responsibilities:
- Conduct periodic quality and hygiene audits across cafés.
- Monitor compliance with FSSAI and other applicable food safety regulations.
- Ensure adherence to standard operating procedures (SOPs) in food handling, preparation, and storage.
- Report quality deviations and follow up on corrective and preventive actions (CAPA).
- Conduct food safety training and refresher sessions for café staff.
- Perform vendor audits and ensure raw material quality standards are maintained.
- Maintain documentation related to QA inspections, certifications, and hygiene checks.
- Assist in implementing new quality control processes and initiatives.
Key Skills Required:
- Strong knowledge of food safety standards (FSSAI, HACCP, ISO 22000).
- Good observation and audit skills.
- Strong documentation and report-writing ability.
- Basic understanding of café or QSR operations.
- Ability to travel extensively across café locations.
Qualifications:
- Bachelor's/Master's degree in Food Technology, Microbiology, Hospitality, or a related field.
- 1–3 years of experience in a QA/QC role within the food industry, preferably in QSR, café chains, or hospitality sector.
Additional Requirements:
- Willingness to travel to multiple café outlets as part of regular audits.
- Good communication skills to train and guide store-level staff.
- Proficient in MS Office (Excel, Word, PowerPoint).
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