Systems Engineer

2 weeks ago

Chennai, Tamil Nadu, India Fortinet Full time

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.

You would act as the key Systems Engineer to work closely with a sales representative in Chennai to handle Large ISP and Telco customer. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding Pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer you will:

Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.

15 years of relevant experience in security solutions and presales of mobile core, ISP networks, data centers and cloud.

Pre-sales - assist in qualifying sales leads from a technical standpoint and able to demonstrate Fortinet solution to end customer. Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.  Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration. Conversant with networking applications and solutions. Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues. Understand and follow escalation process Provide end customer training on Fortinet solutions and competitive differentiation Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell Fortinet solutions Provide complex design and systems engineering configurations Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives Participate in the development and support of presentations for customers and partners Clearly articulate technical elements of the Fortinet value proposition to customers and partners Contribute to the creation of case studies, white papers, and media articles for customers and/or partners Foster a collaborative, team-based environment, sharing best practices and building lasting relationships Effectively negotiate and pursue conflict resolution Lead strategic (organizational) opportunities and proactively provide consultative support Create customer documentation for POC & RFP Work effectively with SME, Sales and Technical Support Team

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

1. Network, Cloud, Application, and Endpoint Security solutions such as SDWAN, NG Firewall, Application Delivery, SASE, Web Application Firewall, ZTNA, EDR/XDR, etc.

2. NOC/SOC Solutions such as SIEM, SOAR, etc.

3. Mobile core specific solutions such as GiFW, CGN, SecGW, etc.

4. Security solutions for Public and Private clouds.

5. Knowledge of Fortinet Products / Solutions and their competition.

6. Ability to perform POC to demonstrate Fortinet Solutions to customers.

7. Ability to conduct training for customers and partners on our products.

8. Willingness to travel across India, approximately 25%.

9. Good communication and presentation skills.

10. The candidate should have experience working with at least one security OEM and have worked with or conducted business with service providers.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

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