Network Engineer III – Remote

2 weeks ago

Kozhikode, India RemotePeople Full time

Remote People is proud to partner with a worldwide leader in telecommunications, trusted for over 20 years by major global providers to deliver innovative engineering solutions and end-to-end network support. With a reputation for excellence, reliability, and a commitment to customer success, this US-based company plays a vital role in building and maintaining the essential infrastructure that keeps the world connected.


We are now searching for a Network Engineer III to join their international team, supporting clients across the globe from India—all in a 100% remote capacity. You’ll work closely with a US-based manager and a collaborative team dedicated to technical excellence and continuous innovation.


What you’ll do:


  • Troubleshoot and resolve complex issues with GTD-5 switches (5+ years’ experience required)
  • Deliver Tier 3 telephony and hardware support, including fault isolation and resolution
  • Interface with customers, support teams, and vendors to resolve network problems
  • Guide field teams on proper trouble isolation and hardware replacement
  • Document internal processes and mentor other engineers
  • Ensure accurate, timely ticket updates and participate in an on-call rotation


What we’re looking for:


  • At least 5 years’ hands-on GTD-5 hardware support and telephony troubleshooting
  • Experience with call processing and translations
  • Familiarity with central office procedures and ISO27001 compliance
  • Strong communication, customer focus, and documentation skills
  • Ability to work independently from home and manage time effectively
  • Degree in Engineering or related field (or equivalent experience)


Why join?


  • 100% remote role—work from anywhere in India
  • Be part of a high-performing, global team that values innovation and growth
  • Opportunity to support world-class clients and develop your career with industry leaders


Are you ready to take your GTD-5 expertise to a truly global level? Apply now and join a company where quality, teamwork, and innovation are the standard.

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