Current jobs related to Quality Analyst - india - Three Across
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Quality Analyst
3 days ago
India Med-Metrix Full timeJob DescriptionJob PurposeThe Quality Analyst supports quality auditing, analysis, reporting and the development of plans that lead to positive outcomes. The Quality Analyst will work on risk identification, diagnosing issues, identifying process improvement solutions and process improvement implementation methods utilizing sound principles. Continuous...
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Quality Analyst
3 weeks ago
India Augment-ix Full timeJob Title: Quality Analyst - Marketing Location: Pune (Remote) Company: Augment-ix About Us: At Augment-ix, we believe in the power of technology and data coupled with human expertise to shape a brighter future while driving immediate results. Our tagline, "Augmenting futures, empowering today," reflects our commitment to providing solutions that not...
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Quality Analyst
5 days ago
India N Human Resources and Management Systems Full timeInformatica Cloud (IDMC), Cloud Data Quality(CDQ) OR Governance (CDGC) : Mandatory - Exp : 4 - 8 years - Work Location : Pan India - Notice period : Immediately to 15 days - Job code : TechM159335 Role/Skill : Data Governance and Data Quality Analyst Location Offshore Timings 12PM to 10PM Job Description - Responsible for design, develop, and Deploy data...
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Quality Control Analyst
1 day ago
India Corporation Service Company Full timeWe are seeking a highly skilled Quality Control Analyst to join our IT development team in Bangalore. As a key member of our multi-locational feature team, you will be responsible for designing and building automated test frameworks using Agile methodology.The successful candidate will work closely with Product Owners and Business Analysts to understand and...
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Digital Quality Analyst
6 days ago
India Upbott Consulting, Inc Full timeIn this role, you will be responsible for ensuring the quality and accuracy of our online store, which serves B2B and B2C e-commerce businesses in the US and UK. You will conduct thorough testing of all website functionalities, identify and report bugs, collaborate with developers and designers, and maintain accurate test documentation and reports. If you...
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Quality Analyst
2 weeks ago
India N Human Resources and Management Systems Full timeInformatica Cloud (IDMC), Cloud Data Quality(CDQ) OR Governance (CDGC) : Mandatory - Exp : 4 - 8 years- Work Location : Pan India - Notice period : Immediately to 15 days - Job code : TechM159335Role/Skill : Data Governance and Data Quality AnalystLocation OffshoreTimings 12PM to 10PMJob Description- Responsible for design, develop, and Deploy data quality...
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Visual Quality Analyst
6 days ago
India hotsourced Full timeWe are seeking an experienced Visual Quality Analyst to join our team at hotsourced. As a Visual Quality Analyst, you will be responsible for reviewing and QA masked, annotated images from both in-house and 3rd-party Data Annotation teams.About the RoleYour primary responsibility will be to review and QA masked, annotated images from both in-house and...
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Quality Control Data Analyst
1 week ago
India RecruitSAAS Full timeJob Title: QC Data AnalystShift Timing: 7AM-4PM IST or 8AM-5PM IST (flexible)Role Overview:We are seeking a QC Data Analyst to analyze and interpret food sample data, ensuring compliance with quality standards. This role involves verifying data accuracy, investigating non-compliant results, and collaborating with production teams to resolve issues. The...
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Technical Quality Analyst
4 days ago
India Agrichain Full timeAbout the Role:We're seeking an experienced Technical Quality Analyst to join our team at Agrichain. As a key member of our development process, you'll play a crucial role in ensuring the quality of our products by identifying high-risk areas, creating effective test strategies, and driving innovation in our testing processes.Key Responsibilities:Design and...
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Technical Quality Analyst
4 days ago
India Studio Graphene Private Limited Full timeRequired Skills and Qualifications2-5 years of relevant experience as a Quality Analyst.BSc/MSc degree in Computer Science, Engineering, or a related subject.Strong communication skills, both written and verbal.Solid problem-solving skills and conflict resolution capabilities.Experience in Mobile app testing, Integration testing, and API testing.
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Quality Analyst
4 weeks ago
India Amazon Music Full timeJob DescriptionDESCRIPTIONThe Last Mile Analytics & Quality Team is seeking a Quality Analyst who will serve as the first line of support for address resolution, geocode correction, map edits, driver support, static route management, and other operational activities related to the Transportation process and optimization. Your contributions will have a direct...
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Quality Analyst
3 days ago
India NAYAN Full timeAbout the Company: NAYAN is revolutionizing road safety and smart city solutions using cutting-edge AI and computer vision technology. We work on real-world problems such as traffic violation detection, automated driving, and urban infrastructure monitoring.Job Overview:We are seeking a highly skilled Quality Analyst to join our team. The ideal candidate...
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Quality Analyst
17 hours ago
India NAYAN Full timeAbout NAYAN: NAYAN is pioneering innovative AI and computer vision technologies to transform road safety and smart city solutions. Our work focuses on real-world challenges such as traffic violation detection, automated driving, and urban infrastructure monitoring. Job Overview: We are seeking an exceptional Quality Analyst to join our team. The ideal...
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Quality Assurance Analyst
4 days ago
India Cortex Consulting Pvt. Ltd. Full timePosition : QA Analyst Experience : 5 Years Location : Kochi, Chennai, Coimbatore (Hybrid) Notice Period : Immediate Joiners Preferred About the Role : We are seeking a highly motivated and experienced QA Analyst with a strong background in Power Apps development to join our dynamic team. This role combines the critical aspects of software quality assurance...
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Senior Data Quality Analyst
4 days ago
India Begig Full timeBegig is seeking a Senior Data Quality Analyst to join our team. This role is responsible for designing, developing, and deploying data quality solutions using Informatica Cloud Data Quality (IDMC).The successful candidate will work closely with data quality SMEs and business data stewards to implement data definitions, standards, and policies. They will...
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Technical Quality Analyst
5 days ago
India Trek Bicycle Full timeAbout Trek Bicycle:Trek Bicycle is a global leader in the design and manufacturing of bicycles and cycling-related products. We are dedicated to creating products that inspire people to ride more often and to live healthier lifestyles.Job Description:We are seeking a highly skilled QA Engineer to join our team. The successful candidate will be responsible...
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Senior Quality Analyst
4 days ago
India BlitzenX Full timeAbout the job : As a Senior Quality Analyst within our Guidewire Application Evolution Services team, you will support our clients in maximizing the value of their Guidewire investments. You will play a pivotal role in managing and transforming their insurance solutions, including PolicyCenter, BillingCenter, ClaimCenter, and Guidewire Analytics. You will...
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Quality Analyst
4 weeks ago
India Amazon Music Full timeJob DescriptionDESCRIPTIONAmazon.com operates in a virtual, global e-Commerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, e-Commerce platforms, web services for developers. The Retail Systems function is responsible for building retail platforms, tools and automation required...
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Senior Quality Assurance Analyst
4 days ago
India Skyleaf Full timeAt Skyleaf, we are seeking a highly skilled Senior Quality Assurance Analyst to join our team. This is a fantastic opportunity for a talented individual to take on a key role in ensuring the quality of our products.The ideal candidate will have experience in analysis and testing, with a strong understanding of software development lifecycle. They will be...
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Ecommerce Quality Analyst- Magento
4 weeks ago
india, india Upbott Consulting, Inc Full timeJob Description: Location - Remote We are seeking a passionate and detail-oriented Ecommerce Quality Analyst to join our growing team. In this role, you will play a vital role in ensuring the quality and accuracy of our online store, contributing to a seamless customer experience. Experience with e-commerce platform Magento is a must. Note- Please apply...
Quality Analyst
1 month ago
Position : Quality Analyst – International BPO Location : Navi Mumbai Job Type : Full-time Job Overview: We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying areas for improvement, and working closely with the operations team to drive improvements in performance and customer satisfaction. Key Responsibilities: Quality Monitoring : Listen to and review inbound and outbound calls, chat, or email interactions to ensure adherence to company standards and protocols. Performance Evaluation : Evaluate agents based on defined KPIs such as call quality, adherence to script, soft skills, resolution accuracy, and overall service efficiency. Feedback & Coaching : Provide timely feedback to agents and team leaders to drive continuous improvement in service quality. Reporting : Generate detailed reports on call quality metrics and provide insights to the operations team for improving performance. Process Improvement : Collaborate with team leaders and trainers to identify training needs, create action plans for underperforming agents, and refine operational processes. Customer Satisfaction : Ensure that the quality of service delivered aligns with client expectations and helps to enhance overall customer satisfaction (CSAT). Compliance : Ensure that all interactions comply with legal and regulatory requirements, including data protection and privacy standards. Call Calibration : Participate in regular calibration sessions with the client and internal teams to align on scoring and feedback methodologies. Key Requirements: Experience : Minimum 1-2 years of experience as a Quality Analyst in an international BPO. Communication Skills : Fluent in English with excellent written and verbal communication abilities. Proficiency in other languages like Spanish or French is a plus. Analytical Skills : Strong ability to analyze interactions and identify areas for improvement, backed by sound judgment. Attention to Detail : High level of attention to detail and the ability to document evaluations clearly and concisely. Technology Skills : Proficient in Microsoft Office, particularly Excel, and familiar with CRM systems and quality monitoring tools. Preferred Qualifications: Call Center Expertise : Prior experience in handling quality monitoring for voice support in an international BPO environment. Knowledge of KPIs : Familiarity with common customer service KPIs such as CSAT, NPS (Net Promoter Score), and AHT (Average Handling Time). Problem-Solving Skills : Ability to recommend process enhancements based on quality evaluation findings. Certifications : Certifications in quality management systems (such as Six Sigma) are a plus but not mandatory.
