Technical Program Manager

1 week ago

Bengaluru, Karnataka, India Lenskart Full time

- You are responsible for managing the lifecycle of a complex cross-functional program with considerable impact.

- Your program may focus on a single / Multiple product in a critical technology area or you may work more broadly, managing larger initiatives that span organizations in support of a larger business objective.

- You may also be responsible for the delivery of large and complex projects that may or may not be tied to a larger program.

- You may be assigned to manage the roadmap for an organization, which may include contributing to planning, and ownership of one or more organizational goals.

As a TPM, you are accountable for the overall strategy as well as driving teams inside and outside your organization to deliver.

- You are able to define the program (mission, vision, success metrics), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation.

- You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions (Q. Why did we build X? What business goal does it solve? Do we need to build something else if so why?).

- To ensure business and technical stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisions. You provide context (past, current, and future) for business/technology choices and a long-term perspective. You partner with customers and engineering teams to determine which projects move forward and in what priority order. You use your technical judgment to question proposals and test assumptions (Q. Do we need to build this at all?). You enlist Senior SDE/Principal Engineer to ensure architecture(s) scale (or will scale) to match the big business case. You make smart trade-offs (e.g., time vs. effort vs. features). You create plans that have clear, measurable success criteria. You clearly communicate progress and outcomes.

- You oversee the gap between teams, processes, and system architectures. You help teams/your organization reduce exposure to classic failure modes (e.g., requirements not sufficiently understood/documented, ineffective cross-team collaboration, long-term impact(s) from the use of third-party technologies, APIs not protected/hardened, insufficient testing/gaps in QA). You solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). You demonstrate good judgment in how and when to escalate (without damaging relationships). You are data-driven. You regularly review metrics and proactively seek out new and improved data/mechanisms for visibility. You ensure your program stays aligned with organizational objectives.

- You understand technical program management and engineering best practices. You may be asked to use your knowledge to assess development processes, test plans, and operations/ maintenance requirements. You work with teams to improve concurrent project delivery. You streamline and/or eliminate excess processes. You influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction, development collisions, and/or outages. You are an excellent communicator. You write effective narratives (Technical requirements, Status report, Long term roadmap) and present them effectively to Senior Leadership (Directors, VP, Founders, Investors).

- You routinely deliver the right things with limited guidance. When confronted with discordant views, you are able to find the best way forward and influence others to follow that path (build consensus). You actively recruit and develop others by mentoring in your organization. You provide constructive feedback for engineers, managers, and other peers.

Basic Qualifications and needs:

- A Bachelor or Master degree with 6-9 years of technical program management experience

- Must have worked with cross functional team involving tech and non-technical stakeholders

- Must have managed large scale projects spanning multiple team, customer and releases

- Good technical breadth in system architecture, tech stack for large scale systems

- Should have dealt with business ambiguity to lay technical direction and requirements

- Exposure to program management tools towards requirements to delivery

- Excellent in verbal and written communication

- Should be comfortable presenting to senior management and external stakeholders

- Should be a good team player

- At last willing to work in the extreme fast paced environment.

(ref:iimjobs.com)

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