Senior Service Delivery Manager
5 days ago
Job Title: Senior Delivery Manager – Managed Services📍 Location: Bangalore🕒 Experience: Minimum 18 Years🧑 💼 Employment Type: Full-Time🔍 Overview:We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services, with a proven track record of managing large-scale delivery operations and driving excellence in managed services engagements.🎯 Key Responsibilities:Lead and manage large delivery teams of 250+ professionals across onsite/offshore models.Oversee end-to-end delivery of managed services programs, ensuring adherence to SLAs and KPIs.Drive operational excellence through ITIL frameworks and L1/L2/L3 support taxonomy.Collaborate with global banking clients to ensure seamless service delivery and client satisfaction.Implement governance models and continuous improvement strategies across engagements.Mentor and develop high-performing teams, fostering a culture of accountability and innovation.✅ Required Qualifications:Minimum 18 years of experience in the BFSI domain, with exposure to US/European banking clients.Proven leadership in managing large teams (250+), including distributed delivery models.Strong understanding and hands-on experience with ITIL processes and L1/L2/L3 support structures.Demonstrated success in managing SLA/KPI-driven service delivery programs.Background in mid-tier or tier 1 IT services organizations.💼 Preferred Skills:Strategic thinking with a client-centric approach.Excellent communication and stakeholder management skills.Ability to drive transformation and automation initiatives.PMP or ITIL certification is a plus.
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Service Delivery Specialist
5 hours ago
Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 60,00,000 - ₹ 1,80,00,000 per yearSenior Associate Service Delivery Specialist Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow,...
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Senior Service Delivery Manager
6 days ago
Bengaluru, India SLK Full timeJob Title: Senior Delivery Manager – Managed Services Location: BangaloreExperience: Minimum 18 YearsEmployment Type: Full-TimeOverview:We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services,...
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Senior Service Delivery Manager
7 days ago
Bengaluru, India SLK Full timeJob Title: Senior Delivery Manager – Managed ServicesLocation: BangaloreExperience: Minimum 18 YearsEmployment Type: Full-TimeOverview:We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services, with...
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Senior service delivery manager
6 days ago
Bengaluru, India SLK Full timeJob Title: Senior Delivery Manager – Managed ServicesLocation: BangaloreExperience: Minimum 18 YearsEmployment Type: Full-TimeOverview:We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services, with...
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Senior Service Delivery Manager
5 days ago
Bengaluru, India SLK Full timeJob Title: Senior Delivery Manager – Managed Services Location: Bangalore Experience: Minimum 18 Years
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Service Delivery Manager
5 hours ago
Bengaluru, Karnataka, India Information Services Group Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole SummaryThe Senior Service Delivery Manager (SDM) is a critical leadership position with at least 12-15 years' experience responsible for the successful end-to-end delivery of services to a key client or set of clients. This role serves as the executive client interface and single point of accountability for operational performance, contractual...
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Service Delivery Manager
3 weeks ago
Bengaluru, India ISG (Information Services Group) Full timeJob Description Description Role Summary The Senior Service Delivery Manager (SDM) is a critical leadership position with at least 12-15 years experience responsible for the successful end-to-end delivery of services to a key client or set of clients. This role serves as the executive client interface and single point of accountability for operational...
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Service Delivery Manager
6 hours ago
Bengaluru, Karnataka, India ISG (Information Services Group) Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionPosition/ Job Title:**Service Delivery ManagerLocation: Bengaluru, KarnatakaJob Description for the Position:**The Service Delivery Manager (SDM) is responsible for the effective management and organization of operational aspects of IT Services. The job holder is responsible for coordinating the various projects as initiated by the customer and...
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Senior service delivery manager
2 weeks ago
Bengaluru, India Ascendion Full timeWe’re Hiring: Service Delivery Manager (Java Delivery)Location: Bangalore HybridExperience: 14+ yearsNotice Period: Immediate to 15 DaysMain Skills: Java/J2 EE, Spring Boot, REST APIs, Microservices, Agile/Scrum Delivery, Service Delivery Management, Team Leadership, Client & Stakeholder Management, Cloud (AWS/Azure/GCP), Dev Ops (Jenkins, Docker,...
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Senior Service Delivery Manager
2 weeks ago
Bengaluru, India Ascendion Full timeWe’re Hiring: Service Delivery Manager (Java Delivery)Location: Bangalore HybridExperience: 14+ yearsNotice Period: Immediate to 15 DaysMain Skills: Java/J2EE, Spring Boot, REST APIs, Microservices, Agile/Scrum Delivery, Service Delivery Management, Team Leadership, Client & Stakeholder Management, Cloud (AWS/Azure/GCP), DevOps (Jenkins, Docker,...
