Senior Academic Counsellor

4 weeks ago


Indore, Madhya Pradesh, India upGrad Full time


• Engage with assigned leads and promptly initiate contact through the auto dialer system.


• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.


• Build rapport, credibility and establish trust with leads through effective communication and active listening.


• Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.


• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.


• Maintain accurate records of lead interactions and follow-up activities in the CRM system.


• Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company


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