Sales Account Manager

5 days ago

Delhi Division, India Karara Mujassme Full time

Job DescriptionDepartment: SalesPosition: Sales ExecutiveLocation: Rajokri New DelhiJob PurposeThe Sales Executive will be responsible for handling leads, conducting client interactions, managing tele-sales platforms, and coordinating with internal departments to ensure smooth order execution. The role focuses on converting inquiries into sales, maintaining accurate records, and building long-term client relationships for business growth.Key ResponsibilitiesLead & Tele-Sales ManagementManage incoming leads from Meta, Google, IndiaMART, and other platforms.Handle tele-sales inquiries and execute strategies to achieve sales targets.Follow up on leads, qualify them as per company criteria, and maximize conversions through calls, meetings, and walk-ins.Review quotations before sharing with clients to ensure accuracy.Follow up for advance and balance payments as per quotation/sales order terms.Client Meetings & Site VisitsConduct client meetings and site visits to understand requirements and propose solutions.Present company products/services effectively and highlight key strengths.Maintain professional, polite, and solution-oriented communication at all times.Gather client feedback post-delivery and share with the internal team for improvements.Order Fulfillment & CoordinationCoordinate with Admin, Fulfillment, and Workshop teams to ensure timely delivery of goods.Track order progress, keep clients updated, and escalate issues/delays where required.Ensure smooth communication between client and internal departments until project/order closure.Data Management & ReportingMaintain accurate sales records including leads, quotations, payments, and dispatch details.Submit daily/weekly/monthly reports as per company process.Ensure data governance and accuracy in CRM/databases for management review.Other ResponsibilitiesSupport sales campaigns, export initiatives, and business development strategies.Be a team player and contribute to fostering a positive work culture.Perform any additional tasks assigned by the Sales Manager or management.Education & ExperienceBachelor’s degree in Business Administration, Marketing, or a related field.Minimum 1–3 years of experience in sales (tele-sales/B2B/field sales preferred).Strong communication, negotiation, and interpersonal skills.Proficiency in MS Office and CRM tools.Willingness to travel for client meetings and site visits.Compensation₹3L – ₹6.5L per annum (Fixed + Variable).

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