
Service Level Analyst
2 days ago
Role : Service Level Analyst
Experience : 8-12 years
Notice Period : 15 days or less
Location : All LTIM locations
JD:
- Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets
- Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level targets
- Provide monthly SLA performance reports (Critical Service Levels, Key Measurements and Critical Deliverables)
- Provide input for SLA changes and modifications, participate in negotiating changes to service levels
- Develop and coordinate SLA's with internal and external customers
- Collect subjective customer satisfaction feedback to determine if SLAs accurately measure service
- Authorize additions, revisions or retirement of services in the service catalog
- Identify opportunities for continuous improvement by interacting with various teams and recommend improvements for service level management
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Service Level Analyst
4 days ago
Bengaluru, Karnataka, India LTIMindtree Full timeRole : Service Level AnalystExperience : 8-12 yearsNotice Period : 15 days or lessLocation : All LTIM locationsJD:- Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets- Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level targets- Provide...
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Service Level Analyst
2 days ago
Bengaluru, Karnataka, India LTIMindtree Full timeRole : Service Level Analyst Experience : 8-12 years Notice Period : 15 days or less Location : All LTIM locations JD: Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level targets...
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Service Desk Analyst
3 days ago
Bengaluru, Karnataka, India Capgemini Engineering Full timeJob DescriptionService Desk AnalystLocation: PAN IndiaExperience: 24 yearsChoosing Capgemini means choosing a place where youll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...
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Service Desk Analyst
2 days ago
Bengaluru, Karnataka, India Capgemini Engineering Full timeService Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you'll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through efficient...
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Service Desk Analyst
4 weeks ago
Bengaluru, Karnataka, India ValueLabs Full timeWe are looking for Service desk analyst for Bengaluru & Chennai Locations. • Professional IT based degree, university degree, or equivalent work experience required. • Strong problem solving abilities with the ability to use • 2-5 years work experience in a first level IT Help Desk role. • Experience in relevant Microsoft technologies, including...
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Service Desk Analyst
3 weeks ago
Bengaluru, Karnataka, India ValueLabs Full timeWe are looking for Service desk analyst for Bengaluru & Chennai Locations. • Professional IT based degree, university degree, or equivalent work experience required. • Strong problem solving abilities with the ability to use • 2-5 years work experience in a first level IT Help Desk role. • Experience in relevant Microsoft technologies, including...
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Service Desk Analyst
4 days ago
Bengaluru, Karnataka, India ValueLabs Full time US$ 80,000 - US$ 1,20,000 per yearWe are looking for Service desk analyst for Bengaluru & Chennai Locations.• Professional IT based degree, university degree, or equivalent work experience required.• Strong problem solving abilities with the ability to use• 2-5 years work experience in a first level IT Help Desk role.• Experience in relevant Microsoft technologies, including Active...
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Infrastructure Services Analyst
1 week ago
Bengaluru, Karnataka, India beBeeinfrastructure Full time ₹ 12,00,000 - ₹ 15,00,000Job SummaryWe are seeking a highly skilled Infrastructure Services Analyst to join our team. This role will provide technical support and contribute to infrastructure projects.
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Professional Services operation Analyst
3 days ago
Bengaluru, Karnataka, India Palo Alto Networks Full time ₹ 9,00,000 - ₹ 12,00,000 per yearYour Career Palo Alto Networks is looking for an Professional Services Operations Analyst to support the Professional Services team. You will report to the Operations Senior Manager and are responsible for supporting the operations team with the activities highlighted below. Your ImpactThis position calls for someone who has exceptional attention to detail,...
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Senior Analyst
4 days ago
Bengaluru, Karnataka, India Gravity Infosolutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition: Senior Analyst - IBM QRadar Work Location: Remote Work Schedule: 24/7 availability (flexible shifts) Experience Required: 10+ years Contract Duration: 12 months Job Summary: The Sr. Security Analyst provides advanced technical support for cybersecurity issues, system troubleshooting, and incident resolution. This role specializes in areas like...