Service Level Analyst

Role : Service Level AnalystExperience : 8-12 yearsNotice Period : 15 days or lessLocation : All LTIM locationsJD:- Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets- Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level targets- Provide...

Role : Service Level Analyst Experience : 8-12 years Notice Period : 15 days or less Location : All LTIM locations JD: Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level targets...

CSOC Level 2 Analyst (Enterprise IT): Experience: • 3-6 yearsNP : Immediate - 15 days Expertise: • Well-versed in Microsoft Security Products, including MS Defender for Endpoint, Cloud, Identity, AV, and MS Sentinel.• Knowledge of Incident Response frameworks knowledge (NIST, MITRE ATT&CK, Cyber Kill Chain)• C-SOC Level 2 Analysts are...

Overview Global Services Tax Analyst is responsible for processing tax changes corrections and adjustments at the company and employee level for U S payroll accounts This includes manually calculating compensation and taxes at the federal state and local levels ensuring compliance with payroll tax regulations The Tax Analyst will also play a...

Job DescriptionService Desk AnalystLocation: PAN IndiaExperience: 24 yearsChoosing Capgemini means choosing a place where youll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...

Service Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you'll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through efficient...

Overview Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering...

Junior Analyst - CS Ops Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of...

Job Description:Senior SOC Analyst (Level 3)Bangalore, IndiaAXA XL has an exciting opportunity for an experienced L3 Senior SOC analyst to join the Security Operations team, supporting security incident investigations across the organisation's global infrastructure and responding to escalations from the Level 1 and 2 SOC teams. The successful candidate will...

Join us as a Service Delivery AnalystIf you're passionate about service, with an eye for detail, we have an opportunity for you to help drive bank-wide service stabilityYou'll be contributing to the diligent and high-quality delivery of a technology service management area of your specialist knowledgeThis challenging role will offer you professional stretch...