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Manager, Chief of Staff – Growth

4 weeks ago

Noida, Uttar Pradesh, India EXL Full time
Job Description: Manager, Chief of Staff – Growth & Strategy Office

The Manager, Chief of Staff – Growth & Strategy Office (CGSO) will collaborate closely with the Chief of Staff (CoS) to support the Chief Growth & Strategy Officer (CGO) and the executive leadership team.

Key Responsibilities:
  • Strategic Project & Program Support: Work closely with the Chief of Staff to help manage and track the execution of key growth strategies and initiatives across the organization.
  • Operational Coordination & Process Improvement: Ensure smooth operational processes within the CGSO and Growth Markets IMU by tracking progress against strategic goals and assisting in problem-solving to remove roadblocks.
  • Stakeholder Engagement & Communication: Collaborate with internal teams, senior leadership, and business units to ensure consistent messaging and alignment on strategic priorities.
  • Data Analysis & Reporting: Conduct secondary research on market trends, competitor activity, and industry benchmarks to support strategic decisions.
  • Project Monitoring & Follow-Up: Lead the coordination and follow-up of key action items from executive meetings, ensuring accountability and timely execution.
  • Cross-Functional Collaboration: Serve as a liaison between the Chief of Staff and other departments to ensure that key initiatives are progressing as planned.
Requirements:
  • Strong Organizational Skills: Ability to manage competing priorities, work under pressure, and drive projects to completion.
  • Excellent Communication Skills: Ability to present complex concepts clearly and concisely.
  • Analytical Mindset: Ability to navigate complex projects and provide solutions-oriented approach.
Education & Experience:
  • Degree: Master's in business administration, Strategy, or a related field from a top-tier B-School.
  • Experience: 4-6 years of experience in business operations, strategy, program management, or a similar role.
About EXL:

EXL is the trusted partner for data-driven industries like insurance, banking, healthcare, retail, and logistics. We combine data, advanced analytics, digital technology, and industry expertise to transform businesses and enhance operations.