Head Of Office

3 weeks ago

Howrah, West Bengal, India Acuity Accounting & Analytics Full time
About the Role

We are seeking a seasoned, people-first Office Head to oversee and elevate the operations of our India office, currently a 15–25 person team supporting a growing global bookkeeping and advisory firm. This is a leadership role requiring a balance of strategic oversight, operational execution, people management, and cultural stewardship.

The ideal candidate brings prior experience running the day-to-day of an office—preferably in an accounting, finance, or professional services context—and thrives in a role that touches everything from HR and compliance to internal systems and process design.

Key ResponsibilitiesLeadership & Strategy
  • Act as the India office's most senior leader alongside our founder and Managing Partner—you'll be accountable for our office's overall performance, employee well-being, and alignment with global company goals.
  • Collaborate with US-based leadership to translate strategic objectives into tactical execution locally.
  • Represent company values, ensuring culture continuity across geographies.
Operations Management
  • Own and optimize internal workflows including office admin, IT, HR coordination, and finance.
  • Establish and maintain SOPs to ensure operational efficiency and compliance.
  • Oversee tools, systems, and facilities to ensure a professional, reliable working environment.
People & Culture
  • Manage a team of 3–5 direct reports and oversee the broader office of 15–25 employees in our office locally and throughout India.
  • Lead local hiring processes in coordination with HR and talent leads.
  • Conduct regular performance reviews, development check-ins, and retention planning.
  • Champion employee engagement, inclusion, and culture-building initiatives.
Finance & Compliance
  • Manage the India office budget and report to the Managing Partner on monthly variances and cash planning.
  • Coordinate with finance and legal teams to ensure compliance with Indian labor laws and reporting requirements.
Collaboration & Communication
  • Serve as a bridge between India and US teams, ensuring clarity, alignment, and seamless cross-border operations.
  • Lead all-hands meetings, 1:
    1s, and cross-team planning sessions as needed.
Qualifications
  • 10+ years of professional experience, including at least 5 years in a people or office leadership role.
  • Prior experience in a BPO, accounting firm, finance back-office, or shared service environment strongly preferred.
  • Demonstrated ability to manage and develop teams in a growing organization.
  • Deep knowledge of HR, compliance, and operational standards in India.
  • Strong verbal and written communication skills, especially in an international context.
  • Proficiency with cloud-based tools (e.G., Google Workspace, Slack, Notion, Excel).
  • Experience working with US-based companies or leadership is a plus.

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