Salesforce Architect

About Mitsogo Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. About Hexnode Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. Role Overview We are seeking a seasoned and strategic Salesforce Lead/Architect to spearhead the design, development, and governance of our internal Salesforce Sales Cloud platform. As a product-based company, your primary focus will be on leveraging the Salesforce platform to optimize our internal sales processes, drive efficiency, and scale our Go-to-Market (GTM) capabilities. This role requires a blend of deep technical architecture expertise, hands-on leadership, and strong business acumen to translate complex internal needs into scalable, best-practice solutions. Key Responsibilities Architecture & Design Leadership • Lead the end-to-end technical and solution architecture for our internal Salesforce platform, with a strong emphasis on Sales Cloud. • Define the Salesforce roadmap aligned with the product company's strategic goals, growth plans, and internal stakeholder requirements. • Design scalable, high-performance, and secure solutions utilizing standard Salesforce features, custom development (Apex, LWC, Visualforce), and external integrations. • Oversee data modeling, data migration, and data governance strategies to ensure internal data integrity and quality. Technical Execution & Governance • Establish and enforce Salesforce best practices, coding standards, governance models, and release management/DevOps processes (e.g., CI/CD, change sets, Copado/Gearset). • Act as the technical escalation point for complex design and development challenges faced by the internal administration and development team. • Manage and architect integrations between Salesforce Sales Cloud and other critical enterprise systems (e.g., ERP, Marketing Automation, custom proprietary systems). • Conduct design and code reviews to ensure solutions are maintainable, performant, and adhere to architectural standards. Team & Stakeholder Management • Collaborate closely with internal stakeholders (Sales leadership, Operations, IT) to gather requirements, prioritize initiatives, and manage expectations.• Serve as a trusted technical advisor to business leaders, explaining complex technical trade-offs and recommending optimal Salesforce solutions. • Mentor and provide technical guidance to a team of Salesforce developers, administrators, and business analysts, fostering a culture of excellence and continuous learning. Required Skills and Experience • 8+ years of progressive experience in the Salesforce ecosystem, with at least 3+ years in an Architect or Lead capacity. • Deep, proven expertise in Salesforce Sales Cloud functionality, configuration, and custom development. • Strong hands-on experience with Apex, Lightning Web Components (LWC), Visualforce, and Flows/Process Automation. • Expertise in Salesforce integration patterns (REST/SOAP APIs, Platform Events) and experience with middleware tools (e.g., MuleSoft, Dell Boomi) is a strong advantage. • Thorough understanding of the Salesforce security model, sharing, and visibility mechanisms. • Experience with Agile methodologies and managing the full Salesforce development lifecycle. • Excellent communication, presentation, and leadership skills with the ability to influence technical and non-technical stakeholders. Preferred Qualifications/Certifications • Salesforce Certified Application Architect and/or Salesforce Certified System Architect (or demonstrable progress toward the Technical Architect certification). • Salesforce Certified Sales Cloud Consultant. • Experience working for a Product-Based Company and managing an internal Salesforce instance. • Familiarity with other Salesforce Clouds (Service, CPQ, Experience Cloud) is a plus.