Senior Manager- Retail – Inventory and Replenishment management

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 
Inviting applications for the role of Senior Manager- Retail – Inventory and Replenishment management
We are seeking a highly motivated and analytical Retail Inventory & Replenishment planner to join our growing team. As our Inventory and Replenishment Management Leader, you will play a crucial role in managing a high potential team, manage business and operational KPIs, drive operational efficiency, ensuring optimal stock levels across our retail stores, minimizing stockouts and overstocks, and maximizing efficiency. You will be responsible for a variety of tasks, including:
Responsibilities:
Inventory Management:

• Leading a team on Inventory Analysts and Sr. Inventory Analysts.

• Maintain accurate inventory records: Implement and manage inventory control systems across all stores and distribution centers. Conduct regular cycle counts to ensure accuracy and identify discrepancies.

• Optimize stock levels: Analyze sales data, historical trends, and promotional plans to forecast future demand for each product. Develop and implement purchasing plans to achieve optimal inventory levels based on lead times and supplier constraints.

• Minimize shrinkage and loss prevention: Implement and monitor measures to prevent inventory shrinkage and loss through theft, damage, or waste. Investigate discrepancies and recommend corrective actions.

• Collaborate with other departments: Work closely with buyers, merchandisers, and logistics teams to ensure smooth inventory flow and align strategies with overall sales and marketing goals.

• Monitor supplier performance and identify opportunities for improvement.
Replenishment Management:

• Develop and implement replenishment strategies: Define reorder points, safety stock levels, and lead times for each product based on demand variability and supplier terms. Automate replenishment processes where possible.

• Monitor stock levels and trigger orders: Track inventory levels in real-time across stores and react proactively to prevent stockouts. Generate and manage purchase orders for timely product replenishment.

• Analyze replenishment performance: Evaluate the effectiveness of replenishment strategies and identify opportunities for improvement. Recommend adjustments to optimize efficiency and minimize delivery costs.

• Manage supplier relationships: Build and maintain strong relationships with suppliers to ensure timely deliveries, negotiate favorable terms, and resolve any inventory-related issues.
Qualifications we seek in you
Minimum Qualifications/Skills

• Bachelor's/ master's degree in supply chain management, Business Administration, or a related field (preferred).

• Relevant & proven years of experience in Retail inventory or replenishment management.

• Excellent communication, interpersonal, and organizational skills.

Preferred Qualifications/ Skills

• Leadership in multiple roles in Retail.

• Managing Business & Operational KPIs 

• Strong analytical and problem-solving skills with a data-driven approach.

• Proficient in various Microsoft suite & analytical tools (MS Excel, MS Power Platform, Python etc)

• Proficient in various inventory management tools. (Manhattan, Blue-yonder would be an added advantage)

• Ability to lead a team and work independently as well.

• Strong attention to detail and accuracy.

• Communicate effectively & build rapport with Client Leadership Team