Administrative Lead
4 weeks ago
ESSENTIAL_SKILL - M365 Exchange Online
About the Role
Location: PUNE
Experience: 8+ years
Responsibilities:
- Design and enhance messaging services with automation and security.
- Lead migrations to/from Office 365.
- Provide L3 support and mentor support teams.
- Collaborate with InfoSec to validate configurations and identify threats.
Technical Areas:
- Microsoft 365 Exchange Online administration.
- Proofpoint email security and archiving.
- OneDrive for Business configuration and support.
- PowerShell scripting for automation.
- Exchange hybrid deployment and mail flow troubleshooting.
Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs.
- Hire adequate and right resources for the team.
- Train direct reportees to make right recruitment and selection decisions.
- Talent Management
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness.
- Build an internal talent pool of HiPos and ensure their career progression within the organization.
- Promote diversity in leadership positions.
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below.
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team.
- Track team satisfaction scores and identify initiatives to build engagement within the team.
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team.
- Exercise employee recognition and appreciation.
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