Technical Incident Manager
2 days ago
Title: Technical Incident Manager (ITIL)Location : RemoteDuration : ContractJob Description Summary: Technical Incident Manager provides operational support for the availability .Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the availability of our environments and to restore normal service operation as quickly as possible to minimize the impact to business operations when incidents occur. Coordinates and drives incidents based on ITIL Incident Management.Responsibilities:Act as a driver and/or primary point of contact for all major incidentsResponsible for the effective implementation of the Incident Management process and carries out the respective reporting procedureProvide guidance to the incident participantsResponsible for communicating incident details to the businessMonitor the incidents to ensure that the Service Level Agreement are respectedEnsure the closure of all incident recordsParticipate in incident reviews (Problem Management)Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicableMaintain a strong working understanding of CLIENT software as a service (SaaS) products, systems, and architectureAct as liaison between Availability Operations, Site Reliability Engineering (SRE), and Product DevelopmentEnsure SRE has met all technical requirements for operational readiness of SaaS offeringsAct as first escalation point for Availability Operations in the event of suspected or confirmed service interruption or degradationAnalyze SaaS application faults and provide triage data to help identify and resolve service interruption or degradationIdentify and assist in implementing proactive monitoring to ensure health, performance, and security of production servicesPropose and undertake routine preventative actions to avoid service interruption or degradationComplete projects within assigned deadlinesRequirements:Proven incident management experienceLeadership experienceOutstanding communications skills, both written and verbal (English)Strong team-oriented attitudeBroad IT knowledge and experienceExcellent troubleshooting skills with experienceStrong Understanding of Information Technology Infrastructure Library (ITIL) practicesWorking knowledge of Linux & Windows operating systemsMinimum rudimentary understanding of cloud technology
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Technical Operations Engineer
5 days ago
Madurai, India Whatjobs IN C2 Full timeRole Expectations: Execute and maintain SOPs for production operations, onboarding, and integration support. Handle incident response, troubleshoot system and data issues, and ensure timely resolution. Support partner configurations, API setups, and access management processes. Monitor systems proactively to identify and prevent outages or performance...
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Technical Consultant
6 days ago
Madurai, India Advertising Vehicles Full timeThe Role We’re expanding our technical delivery team and looking for a hands-on NetSuite Technical Consultant who loves solving complex problems with clean, scalable code and integrations. What You’ll Do - Design and develop custom solutions using SuiteScript 1.0 & 2.x (Suitelets, RESTlets, Scheduled Scripts, Portlets, Workflows with SuiteScript,...
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Technical consultant
5 days ago
Madurai, India Advertising Vehicles Full timeThe Role We’re expanding our technical delivery team and looking for a hands-on Net Suite Technical Consultant who loves solving complex problems with clean, scalable code and integrations. What You’ll Do Design and develop custom solutions using Suite Script 1.0 & 2.x (Suitelets, RESTlets, Scheduled Scripts, Portlets, Workflows with Suite Script, Suite...
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Data Privacy Manager
1 week ago
Madurai, India TriOptus Full timeTitle: Senior Data Privacy ManagerLocation: REMOTE(PAN INDIA)Duration: 1 Year, CONTRACT Experience: 12+ Years | Banking / Large Financial Institutions Department: Information Security – Data Privacy & Protection🔐 Key Responsibilities🔸 Strategy & GovernanceDevelop, implement, and continuously enhance the Bank’s Data Protection Strategy and...
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Data Privacy Manager
1 week ago
Madurai, India TriOptus Full timeTitle: Senior Data Privacy ManagerLocation: REMOTE(PAN INDIA)Duration: 1 Year, CONTRACT Experience: 12+ Years | Banking / Large Financial Institutions Department: Information Security – Data Privacy & Protection🔐 Key Responsibilities🔸 Strategy & GovernanceDevelop, implement, and continuously enhance the Bank’s Data Protection Strategy and...
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Technical Product Manager
4 days ago
Madurai, India Astra Security Full timeAbout Astra: Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to...
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Technical Product Manager
4 days ago
Madurai, India Astra Security Full timeAbout Astra: Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to...
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Technical Manager – EPC Projects
5 days ago
Madurai, Tamil Nadu, India Altus Quantum Private Limited Full time ₹ 6,00,000 - ₹ 8,00,000 per yearDepartment : Solar Projects DivisionJob Overview:The Technical Manager will lead the engineering, procurement, and construction (EPC) execution of solar and renewable energy projects while simultaneously driving power sale initiatives. This dual-role position requires strong technical expertise, commercial acumen, and the ability to manage client...
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Manager, SRE
3 weeks ago
Madurai, India Aptean Full timeJob Description Aptean is seeking an experienced and hands-on Manager, SRE (Cloud Infrastructure & Operations) to lead a team of 15 engineers. You will be responsible for managing the infrastructure layer of our multi-tenant, cloud-hosted ERP products. This critical role covers platform reliability, product upgrades, cloud security, incident and preventive...
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Technical Lead
2 weeks ago
Madurai, India Whatjobs IN C2 Full timePosition Overview: The Technical Lead is responsible for overseeing the technical direction, design, and development of software or IT projects. This role combines hands-on coding with technical leadership , mentoring team members, ensuring adherence to best practices, and driving the successful delivery of scalable and high-quality solutions. Key...