AVP-Finance Lead Operations

21 hours ago

Jaipur, India Genpact Full time

We are inviting applications for the role of Assistant Vice President, Finance Lead Operations.


In this role, the candidate will lead a team of F&A resources supporting a US-based retail broker firm. This is a specialized functional lead position overseeing approximately 100 F&A professionals across R2R, I2C, and P2P, spanning multiple delivery locations.


Responsibilities

  • Deep domain knowledge in all sub service lines (R2R, I2C, P2P). Insurance experience & knowledge will be an added advantage
  • Delivering Value through transformation initiatives, ensuring Zero Surprise operations and Growing business with client
  • Deliver Tech and Data Analytics enabled operations on Transaction / outcome commercials
  • Adhering to client & contract requirements, manage client relationship independently till CXO levels
  • Work with the client organization to ensure common objectives are delivered


Minimum Qualifications

  • Lead the complete ambit of outsourced operations for F&A to ensure high levels of customer satisfaction for both functional and CXO stakeholders
  • Groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets and driving continuous upskilling within teams.
  • Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings
  • Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
  • Must be able to work with cross functional teams like Operations, HR, Service Line, Digital, Transformation, Transitions, etc.
  • Pro-active, ability to trouble shoot, work through organizational change scenarios.
  • Implement appropriate mechanisms to identify, understand and bring up performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
  • Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization
  • Experience to manage end-to-end client service delivery and P&L
  • Intellectual agility and analytical outlook


Preferred Qualification

  • Qualified Chartered Accountant or Graduate / Postgraduate from top Commerce colleges would be desirable in the potential candidate
  • Experience in managing F&A operations and relevant years in managing large teams and end-to-end service delivery

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