FIS Quantum/Echos Production Support Service Engineer

16 hours ago

Vellore, Tamil Nadu, India Hiresquad Resources Full time

FIS Quantum/Echos Production Support Service Engineer

Position Overview

We are seeking a skilled Service Engineer to provide comprehensive production support for FIS

Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion

Intercompany, General Ledger and Cash Management. This role requires both financial systems

expertise and technical troubleshooting capabilities to ensure seamless treasury operations.

Key Responsibilities: Financial Systems Support

● Provide end-to-end support for FIS Quantum and Echos treasury management systems

● Maintain static data within the Quantum environment to ensure system integrity

● Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum

including reports and action-based triggers

● Identify and resolve interface issues with bank statements and cashflows

● Configure, troubleshoot, and fix Cash Xplorer functionality

● Support core treasury processes including In-House Banking (IHB), Cash forecasting,

and Intercompany Settlement

● Learn internal systems to provide comprehensive end-to-end support to users

● Receive, analyze, and prioritize related support tickets

● Provide timely solutions to users

● Document resolution steps and knowledge base articles

● Support system upgrades and patches

● Monitor system performances and recommend improvements

Technical Operations

● Apply strong Oracle/SQL Server database expertise to maintain system performance

● Author and optimize SQL queries for data extraction and reporting

● Apply working knowledge of the Quantum data model to troubleshoot complex issues

● Work with Golden Gate and Datapipelines technologies for data integration

● Support integration points between FIS systems and Oracle Fusion AGIS/GL modules

● Utilize FIS ticketing system to manage and track support requests

Governance & Compliance

● Maintain SOPs, process documentation, and impact assessments for system updates

● Assess readiness for Quarterly Cloud Updates including regression testing to ensure

business continuity

● Ensure financial data accuracy, SOX compliance, and internal control adherence

● Participate in change management processes to minimize operational disruptions

Required Qualifications

● 5+ years experience with FIS Quantum and Echos treasury management systems

● Hands-on experience in static data maintenance within financial applications

● Proficiency in Oracle/SQL Server database concepts and SQL query authoring

● Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF)

in Quantum

● Knowledge of treasury processes including In-House Banking, Cash forecasting, and

Intercompany Settlement

● Familiarity with bank statement and cashflow interfaces

● Experience with Cash Xplorer configuration and troubleshooting

● Working knowledge of Golden Gate and Datapipelines technologies

● Understanding of SOX compliance requirements for financial systems

● Experience with FIS support tools including the FIS ticketing system

Contact: Sam- 7982371791

Email: Sam@hiresquad.in

  • Comprehensive Treasury Support Specialist

    4 hours ago

    Vellore, Tamil Nadu, India beBeeTreasury Full time ₹ 1,20,00,000 - ₹ 1,80,00,000

    Service Engineer Position OverviewWe are seeking a skilled professional to provide comprehensive production support for FIS Quantum, Echos, and SWIFT systems.The ideal candidate will possess expertise in integration with Oracle Fusion Intercompany, General Ledger, and Cash Management.This role requires financial systems knowledge and technical...

  • Quantum Machine Learning Engineer

    2 days ago

    Vellore, Tamil Nadu, India beBeeQuantum Full time ₹ 1,80,00,000 - ₹ 2,00,00,000

    Quantum Machine Learning EngineerWe are seeking highly skilled quantum machine learning engineers to develop and implement cutting-edge AI solutions. The ideal candidate will have a strong background in quantum computing, programming languages such as Python, and relevant skills in quantum engineering, machine learning, and open-source frameworks.Key...

  • Chief SAP FI Specialist

    5 days ago

    Vellore, Tamil Nadu, India beBeeFinance Full time ₹ 20,00,000 - ₹ 30,00,000

    Senior SAP FI ConsultantAbout the RoleWe are seeking a highly skilled Senior SAP FI Consultant to spearhead our team's SAP Financial Accounting efforts. The ideal candidate will have strong expertise in SAP FI modules, hands-on experience in end-to-end implementations, support, and enhancements, and a solid understanding of integration with CO, MM, and...

  • Production Support Engineer

    2 days ago

    Vellore, Tamil Nadu, India beBeeJava Full time ₹ 12,00,000 - ₹ 20,00,000

    Job Description:We are seeking a highly skilled and experienced Java Production Support Engineer to join our team. This role will play a critical part in maintaining and enhancing our production systems, requiring strong expertise in Java and Spring Boot.The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the...

  • Product Support Analyst

    4 weeks ago

    Vellore, Tamil Nadu, India Simplify Healthcare Full time

    We are seeking a Application/Product Support Engineer to provide Level 1 and Level 2 support for web-based products and their associated cloud or on-premises infrastructure. The ideal candidate will have extensive experience in delivering excellent customer service,managing incidents, and driving timely problem escalation and resolution.Experience:3 to 6...

  • Embedded Firmware Engineering Director

    2 days ago

    Vellore, Tamil Nadu, India beBeeFirmware Full time US$ 1,80,000 - US$ 2,00,000

    Embedded Firmware Leadership OpportunityWe seek an experienced Embedded Firmware Engineer to lead the design and development of embedded hardware and firmware systems for microcontroller and microprocessor-based solutions.This role will involve designing high-reliability embedded architectures, ensuring compliance with medical device standards (IEC 62304,...

  • Hardware Design Engineer Position

    2 days ago

    Vellore, Tamil Nadu, India beBeeHardware Full time ₹ 10,00,000 - ₹ 15,00,000

    Electronics Hardware Development LeadThe Electronics Hardware Development Lead will be responsible for spearheading the design, development, and testing of electronic hardware products. They will work closely with cross-functional teams to ensure the timely delivery of high-quality electronic products that meet customer requirements.Key Responsibilities:Lead...

  • DG Service Support Specialist

    3 days ago

    Vellore, Tamil Nadu, India beBeeDGService Full time ₹ 60,00,000 - ₹ 80,00,000

    Service Support Specialist - DG ServiceOur team is looking for a skilled Service Support Specialist to join our DG Service team. In this role, you will be responsible for providing on-site service support by handling customer complaints, attending commissioning calls, and ensuring timely resolution of service issues.Responsibilities:Attend field complaints...

  • Customer Service Representative

    23 hours ago

    Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 7 - ₹ 8

    Job DescriptionAre you looking to take the next step in your career? This is an excellent opportunity to work in a collaborative, client-focused environment and enhance your professional skill set.About the RoleAs a Client Support Executive, you will play a crucial role in delivering outstanding client service while working in a supportive team.Key...

  • #Financial Services Software Engineer

    4 days ago

    Vellore, Tamil Nadu, India beBeeBackend Full time ₹ 1,89,00,000 - ₹ 2,51,50,000

    Senior Backend DeveloperWe're looking for an experienced Senior Backend Developer to join our team. As a key member of the development team, you will be responsible for designing and implementing backend services using TypeScript/Node.js.The ideal candidate will have a strong background in software engineering, with experience in building scalable and...