Trainee Engineer

2 weeks ago

Ghaziabad, Uttar Pradesh, India Training Basket Full time
Job Description
  • Diagnose and solveEnd user IT tickets regarding hardware, Applications, software and network issues with in SLA 
  • Walking customers through installing applications and computer peripherals. 
  • Responsible for remote troubleshooting. 
  • Customizing desktop applications to meet user needs. 
  • Following up with clients to ensure their systems are functional. 
  • Resolving tickets, analyzing customer reported information to identify problems and concerns. 


Requirements
  • Willing to work in a weekly 6 day working pattern. 
  • Perform daily health check, Standby and support for Meeting Room's Audio & Video devices. 


Requirements
Diagnose and solveEnd user IT tickets regarding hardware, Applications, software and network issues with in SLA Walking customers through installing applications and computer peripherals. Responsible for remote troubleshooting.

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