Desktop Support Engineer

7 days ago


GTB Nager, India ThoughtSol Infotech Ltd. Full time

Job Title: Deskstop Support Engineer Location: Delhi Job Type: Full-Time Job Summary: - We are looking for an experienced IT Support Engineer to be deployed at a client site to provide end-user IT support with a focus on VIP user assistance, proactive device readiness, and basic server knowledge. The ideal candidate should be customer-focused, technically proficient, and capable of working independently in a dynamic enterprise environment. Key Responsibilities: 1. Technical Support: o Provide onsite IT support for end-users, with special attention to VIPs and senior executives. o Offer Level 1/2 technical support for desktops, laptops, mobile devices, and peripherals. 2. System Management: o Proactively prepare and maintain IT equipment on the floor, ensuring devices are updated and ready for deployment o Assist with basic server-related tasks, such as user account creation, password resets, and basic troubleshooting (Active Directory, File Servers, etc.) 3. Incident and Problem Management: o Handle hardware installations, upgrades, and imaging of devices using standard tools and processes. 4. Asset Management: o Manage IT asset inventory and update records as needed. o Liaise with remote support teams and escalate issues as necessary. 6. Security and Compliance: o Ensure adherence to organizational security policies and practices. o Identify and report potential security risks.Qualifications and Skills: o CompTIA A+, Microsoft MCP, or equivalent certification. o 2–4 years of experience in an onsite IT support role. o Experience in a managed service or client-facing IT environment. o Knowledge of ITIL processes. o Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking. o Familiarity with Active Directory, file and print services, and remote desktop support. o Excellent troubleshooting and communication skills. o Experience supporting executive/VIP users. o Ability to work proactively with minimal supervision. o Strong organizational and time-management skills. • Technical Skills: o CompTIA A+, Microsoft MCP, or equivalent certification. o Experience in a managed service or client-facing IT environment. o Knowledge of ITIL processes. • Work Environment: o This position is based full-time at the client’s premises. o Occasional extended hours may be required for special projects or VIP support. • Soft Skills: o Excellent verbal and written communication skills. o Strong organizational and multitasking abilities. o Customer-oriented mindset and problem-solving skills.



  • GTB Nager, India Tata Consultancy Services Full time

    TCS is hiring for Desktop Support Engineer role ! Role : Desktop Support Engineer Location : Delhi Experience : 8 - 10 years Provide technical support for desktop systems, hardware, software, and peripherals Troubleshoot and resolve issues related to operating systems, applications, and network connectivity Install, configure, and maintain desktops, laptops,...


  • GTB Nager, India Tata Consultancy Services Full time

    TCS is hiring for Desktop Support Engineer role !Role : Desktop Support EngineerLocation : Delhi Experience : 8 - 10 years Provide technical support for desktop systems, hardware, software, and peripheralsTroubleshoot and resolve issues related to operating systems, applications, and network connectivityInstall, configure, and maintain desktops, laptops,...


  • GTB Nager, India Tata Consultancy Services Full time

    TCS is hiring for Desktop Support Engineer role !Role : Desktop Support EngineerLocation : Delhi Experience : 8 - 10 years Provide technical support for desktop systems, hardware, software, and peripheralsTroubleshoot and resolve issues related to operating systems, applications, and network connectivityInstall, configure, and maintain desktops, laptops,...


  • GTB Nager, India Tek Support Full time

    Job Title: Senior Automation Engineer Trainer – Pharmaceutical Manufacturing Location: Remote Experience: 10+ years Industry: Pharmaceutical / Biotech Manufacturing Job Summary: The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...


  • GTB Nager, India Tek Support Full time

    Job Title: Senior Automation Engineer Trainer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...


  • GTB Nager, India Tek Support Full time

    Job Title: Senior Automation Engineer Trainer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...


  • GTB Nager, India Innefu Labs Full time

    About the RoleWe are looking for IT Support Executive or Assistant who can assist in the installation, configuration, and maintenance of hardware (like desktop systems, laptops, printers) and software.ResponsibilitiesManage inventory of all IT equipment.Assist in implementation of Security Policies.Monitor systems (Desktops, Laptops etc.) and report...


  • GTB Nager, India Innefu Labs Full time

    About the RoleWe are looking for IT Support Executive or Assistant who can assist in the installation, configuration, and maintenance of hardware (like desktop systems, laptops, printers) and software.ResponsibilitiesManage inventory of all IT equipment.Assist in implementation of Security Policies.Monitor systems (Desktops, Laptops etc.) and report...


  • GTB Nager, India Innefu Labs Full time

    About the Role We are looking for IT Support Executive or Assistant who can assist in the installation, configuration, and maintenance of hardware (like desktop systems, laptops, printers) and software. Responsibilities Manage inventory of all IT equipment. Assist in implementation of Security Policies. Monitor systems (Desktops, Laptops etc.) and report...

  • Citrix engineer

    5 days ago


    Gtb Nager, India Tata Consultancy Services Full time

    Role- Citrix Engineer Location- Delhi NCR Experience- 7-9 yrs Job Summary: The ideal candidate will be responsible for the installation, configuration, and maintenance of Citrix software and infrastructure, including expertise in PVS and MCS technologies. The candidate will be responsible for administering and maintaining our Citrix cloud environment, as...