Program Manager

4 weeks ago

Gurgaon, Haryana, India GradRight Inc. Full time

Job Description: Manager, Online ProgramsOverall Scope of Responsibilities:Manage the learning experience and delivery of Online Programs of international university partners in the US & Canada for Indian studentsSpecific scope of work:Experience Design:1. Develop the design of the OPM processes in consultation International University Partners (IUP) in alignment with business and learning outcomes2. Work closely with tech teams at GradRight and the IUP to develop new solutions to improve the learning experienceProgram Delivery:1. Manage learning processes, SLAs and the academic journey and ensure that the learners achieve their goals from the program2. Manage the faculty, teaching assistants and engagement with faculty and reps of IUPs to ensure their effective participation3. Manage the participation of corporate reps/coaches to enhance the preparedness of learners for growth opportunities after the program4. Ensure continuous improvement in the delivery of the program by regular feedback from learners and other stakeholdersCollaboration:1. Collaborate with program managers, professors, administrators of the IUP to resolve challenges that learners may face, in a timely manner2. Collaborate with enrollment, student success, corporate partnerships, finance and ops team members to build a seamless experience for the students

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