
General Manager
3 days ago
Role: General Manager - Sales & Business Development
Experience: 15+ years
Location: Dwarka Sec. 19, New Delhi
Business Segment: Commercial Buildings (HVAC)
Role Overview
The General Manager – Sales & Business Development will spearhead sales growth and strategic business development for the Commercial Building Segment in HVAC solutions. This role demands a visionary leader with strong commercial acumen, deep industry knowledge, and proven ability to drive revenue, expand market share, and establish long-term relationships with consultants, developers, contractors, and key decision-makers.
Key Responsibilities
1. Sales & Business Growth
- Drive sales targets (bookings, billings, and margins) across HVAC product lines and solutions for the Commercial Building segment.
- Expand the customer base by identifying new business opportunities with developers, architects, consultants, PMC firms, and key accounts.
- Monitor competitor activities, market trends, and industry developments to refine sales strategies.
- Lead pricing strategy, contract negotiations, and closure of large commercial deals.
2. Business Development & Market Expansion
- Build and nurture strong networks with consultants, EPCs, MEP contractors, and influencers in the HVAC ecosystem.
- Introduce new products, sustainable solutions, and technologies to the market to position the company as a preferred partner in energy-efficient and sustainable HVAC solutions.
- Identify opportunities in emerging sectors (green buildings, data centers, healthcare, hospitality, retail, IT parks, airports, etc.).
3. Leadership & Team Management
- Lead, coach, and mentor a regional sales team, setting clear KPIs and ensuring accountability.
- Collaborate with cross-functional teams – Marketing, Technical, Service, and Projects – to ensure smooth delivery of solutions.
- Develop training programs to enhance the team’s technical knowledge and sales effectiveness.
4. Strategic Planning & Reporting
- Define and implement strategic sales plans aligned with the company’s growth vision.
- Drive funnel management, forecasting accuracy, and pipeline visibility through CRM/ERP systems.
- Report on sales performance, business opportunities, and competitive insights to senior leadership.
Key Skills & Competencies
- Strong knowledge of HVAC products, systems, and solutions for commercial buildings (Chillers, TES, Valves, ATCS, UVGI, EAC, etc.).
- Excellent consultative selling, negotiation, and relationship-building skills.
- Proven track record of achieving multi-crore revenue targets in the HVAC/commercial building domain.
- Ability to influence senior stakeholders, consultants, and decision-makers.
- Strategic thinker with strong business acumen and analytical skills.
- Leadership qualities to inspire and drive a high-performance sales team.
Qualifications & Experience
- Bachelor’s degree in Mechanical Engineering (MBA in Marketing/Business Development preferred).
- 15–20 years of progressive experience in HVAC Sales & Business Development, with at least 5 years in a senior leadership role.
- Strong existing network in the Commercial Building HVAC ecosystem.
- Experience in handling large-scale projects and key accounts in India.
Key Performance Indicators (KPIs)
- Achievement of sales, billing, and margin targets.
- Growth in funnel and pipeline quality.
- New customer and territory development.
- Consultant/contractor engagement and specification wins.
- Team performance, retention, and development.
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