Team Lead

2 weeks ago

Bengaluru, Karnataka, India Oraiyan Groups Full time

Role Overview:

The Sales Team Lead will be a dynamic and results-driven individual responsible for leading and motivating a sales team to achieve and exceed sales targets.

This role requires a strong understanding of the real estate market, excellent communication and customer service skills, and the ability to effectively manage and mentor a team.

The Sales Team Lead will play a crucial role in driving sales for villa plots, apartment flats, and villas while upholding Oraiyan Groups' reputation for trust and quality.

Key Responsibilities:

Team Leadership and Management:

- Recruit, train, and mentor sales team members, fostering a high-performance culture.

- Set clear sales targets and KPIs for the team, monitoring performance and providing regular feedback.

- Conduct regular team meetings to communicate updates, address challenges, and motivate the team.

- Resolve team conflicts and ensure a positive and collaborative work environment.

- Manage team schedules and ensure adequate coverage for customer inquiries and site visits.

Sales Strategy and Execution:

- Develop and implement effective sales strategies to achieve sales targets.

- Analyze market trends and competitor activities to identify opportunities and challenges.

- Generate leads through networking, referrals, and other effective methods.

- Conduct site visits and property viewings with potential customers.

- Negotiate and close sales deals, ensuring customer satisfaction.

- Maintain accurate sales records and generate regular sales reports.

Customer Relationship Management:

- Provide exceptional customer service, addressing inquiries and resolving issues promptly.

- Build and maintain strong relationships with clients, ensuring repeat business and referrals.

- Understand customer needs and preferences, recommending suitable properties.

- Handle customer complaints and resolve issues in a professional and timely manner.

- Ensure proper follow up with all leads.

Market Knowledge and Product Expertise:

- Maintain a thorough understanding of Oraiyan Groups' properties and the real estate market in Bengaluru.

- Stay updated on industry trends, regulations, and best practices.

- Provide accurate and detailed information to customers regarding property features, pricing, and legal documentation.

Reporting and Analysis:

- Prepare and present regular sales reports to senior management.

- Analyze sales data to identify trends and areas for improvement.

- Provide feedback to management on market conditions and customer Proven track record of success in sales, preferably in the real estate industry.

- Minimum of 3-5 years of experience in a sales role, with at least 1-2 years in a team lead or supervisory capacity.

Skills:

- Strong analytical and problem-solving skills.

- Excellent communication, negotiation, and interpersonal skills.

- Proven ability to lead and motivate a sales team.

- Strong customer service orientation.

- Proficiency in CRM software and Microsoft Office Suite.

- Knowledge of the Bangalore Real Estate Market.

- Understanding of legal aspects of real estate transactions is a plus.

Personal Attributes:

- Highly motivated and results-oriented.

- Strong leadership and team-building skills.

- Excellent organizational and time-management skills.

- Ability to work independently and as part of a team.

- Professional and presentable demeanor.

- Ethical and trustworthy

(ref:iimjobs.com)

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