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Business Analyst Payment, Chennai

4 weeks ago

Chennai, India Mizuho Full time

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.


What’s in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch


Know more about MGS:

Payment (Area BA Member)


Your key roles & responsibilities include:

• Support the Team as a Subject Matter Expert in the management of Payment related IT Projects

• Involve in Project Management which includes resolving User/ System issues, managing vendors, resources and Project Schedules

• Facilitate in system function and workflow design

• Gather User and Business requirements and perform gap analysis

•Establish and introduce new work procedures and/ or workarounds

• Provide training to local and overseas users

•Provide support in User Acceptance Testing

•Conduct study to analyze system effectiveness

•Liaise with End Users, Vendors and Head Office in migration and other project tasks

• Assist in the preparation of System and Operation manuals

•Prepare reports to Management and Head Office if required


What you should have:

• At least 5-8 years of Back-Office in Payment area

•Prior experiences in the implementation of Package System (Finastra) will be advantageous

•Experience in handling the full payment operation process, including fee/charge application, reconciliation, exception handling, and settlement processes etc.

• Experience in collecting business requirements and standardizing workflow across different entities

•A meticulous attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation

• At least 3 year of hands-on experience in creating both BRD and FRD

•Experience in data mapping, data cleansing, providing migration support and data reconciliation

•A Bachelor’s Degree preferably majoring in Science or IT

•Strong analytical, problem- solving and decision making skills

• Strong team player preferably with experience in leading a Team

• Sound knowledge in Business Process Management (BPM)

• Excellent interpersonal, communication and negotiation skills

•Willingness to undertake travel within the APAC region

•Knowledge in MS Access/ RPA Programming will be advantageous

• Following Academic Experience / Certificates will be advantageous

• IIBA

•Entry Certificate in Business Analysis (ECBA)

• Certification of Capability in Business Analysis (CCBA)

• Certified Business Analysis Professional (CBAP)

• Agile Analysis Certification (AAC)

• PMI

• Professional in Business Analysis (PMI-PBA)

• Agile Certified Practitioner (PMI-ACP)

• BCS

• Foundation Certificate in Business Analysis

• Diploma of Business Analysis