Onboarding Specialist

Job Description: Onboarding Specialist – Flexi RoundtablesLocation: Hyderabad / Bengaluru / Mumbai Brand: Flexi Roundtables – Top 1% Leaders Type: Full-time, High-Intensity Execution RoleAbout Flexi RoundtablesFlexi Roundtables is India’s fastest-growing CXO community platform, bringing together Top 1% Leaders, policymakers, and innovation-driven organizations for invite-only conversations on AI, Compliance, GCC Growth, and Open-Source Governance.As we scale to multi-city, multi-partner, high-impact events, we are building a world-class operations team that can match the speed, precision, and excellence our brand is known for.Role OverviewThe Onboarding Specialist is the first point of contact for CXOs, Partners, and Delegates participating in Flexi Roundtables. Your role is to ensure every invited leader experiences seamless onboarding, clear communication, zero-friction coordination, and a premium delight journey from the moment they receive the invite till their post-event follow-up.This role is ideal for someone who thrives in high-stake environments, understands senior-leader etiquette, and can operate with extreme ownership.Key Responsibilities1. CXO & Leader OnboardingManage end-to-end onboarding for invited CXOs and senior delegatesConduct welcome calls, explain agenda, venue, flow, and experienceCoordinate special requirements (dietary, travel support, early access, etc.)2. Communication ExcellenceDraft crisp, professional WhatsApp updates, emails, remindersShare event briefs, speaker notes, and arrival instructionsEnsure leaders receive timely follow-ups without chasing3. Partner & Sponsor CoordinationAlign with partners (AWS, Sprinto, Sonatype, etc.) on leader lists & confirmationManage onboarding for their CXO nominationsTrack status, share updates with internal teams daily4. Operational ReadinessMaintain updated onboarding trackersWork with event operations team on seating, registration, badgesFlag risks early (dropouts, delays, special requirements)5. Experience AssuranceEnsure every leader’s first touchpoint feels premiumOffer concierge-style assistance pre-eventCoordinate post-event thank-you notes and social media taggingWho You Are1–4 years experience in client servicing, event coordination, CXO relations, customer success, or operationsStrong communication skills (English mandatory, Hindi/Telugu good to have)Comfortable working with senior leaders and top brandsHigh sense of ownership — can handle pressure, urgency, and multiple tracksObsessed with structure, accuracy, and presentationWhat Success Looks Like100% CXO onboarding completed before timeZero last-minute confusion or missed communicationPartners fully aligned and informedLeaders feel “premium, valued, and well-handled”Internal teams get real-time updates for smooth executionWhy Join Flexi RoundtablesWork directly with the Top 1% of India’s leadership ecosystemBe part of a brand creating national impact in the AI + GCC + Compliance narrativeHyper-growth environment with extreme learningMulti-city travel, exclusive CXO forums, and high-visibility workOpportunity to grow into CXO Relations Manager / Event Lead / Partner Success Lead