Program Manager
4 weeks ago
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Key Responsibilities:
Develop and execute strategic plans to drive program success and growth Create compelling presentations and slide decks to communicate program vision, goals and progress to stakeholders. Manage program budgets, timelines, and resources to ensure on-time and on-budget delivery Collaborate with cross-functional teams to align program initiatives with overall business objectives Identify and mitigate risks, issues and dependencies that could impact program success. Continuously monitor and report on program metrics and KPIs to measure performance and identify areas for improvement Provide leadership and mentorship to program team members to foster a positive and productive work environment Responsible for reporting and governance for the programs and driving initiatives under the organization workstreams Ability to understand the priorities of senior leadership office and manage multiple priorities simultaneously. Responsible for planning, directing and coordinating large strategic programs from initiation through to implementation. Leads cross-functional program teams and works with business partners to determine and interpret business requirements into technology solutions.Required Skills and Experience:
Management degree with 8+ Years as a Program Manager or in a similar strategic leadership role Proven track record of successfully delivering complex programs and projects Excellent strategic thinking and problem-solving skills Proficient in creating high-quality presentations and slide decks using tools like PowerPoint Strong financial acumen and experience managing program budgets Expertise in MS Excel for data analysis and reporting Effective communication and stakeholder management skills Ability to work collaboratively with cross functional teams Familiarity with project management methodologies and tools Ability to run Steering Committee, project workstream groups and task planning meetings Excellent written and oral communication skills, including ability to interact with and present to senior most leaders in the organization. Candidates with consulting experience (Big 4 or MBBs) would be preferredPreferred Qualifications
Experience in the relevant industry or domain PMP or other project management certification Knowledge of Agile methodologies Proficient in data visualizations and reporting toolsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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