Data Operations Analyst

2 months ago


Remote, India Ciena Full time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individualâs passions, growth, wellbeing and belonging. Weâre a technology company that leads with our humanityâdriving our business priorities alongside meaningful social, community, and societal impact.

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Data Operations Analyst

Why Ciena:

  • We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
  • We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
  • We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
  • We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
  • We know that financial security is important.  We offer competitive salaries and incentive programs, RSUâs (job level specific) and an employee share option purchase program.
  • We realize time away to recharge is non-negotiable.  We offer unlimited paid time off
  • Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Reporting to Manager, Data Operations, as a Data Operations Analyst you will be maintaining existing and implementing new Data technologies.  In this role, you will work with a full stack of Data and Analytics related applications including Looker, PowerBI, Informatica, GitHub, Striim, and Snowflake.  You will be expected to act as a liaison between IT and business teams, ensuring system availability and an excellent user experience.

As part of this role, you will;

  • Oversee administrative activities related to all Data Applications, platforms, and tools.
  • Manage tasks such as installation, connectivity, configuration, administration, security compliance, audit, patching, code migration, upgrades, maintenance, automation, and monitoring.
  • Place a major emphasis on automation, integration, troubleshooting, and bug fixing with a customer focus.
  • Adapt to constantly evolving priorities.
  • Maintain peer relationships across IT areas (infrastructure, operations, network, security, etc.) to support effective implementations.
  • Stay informed about rapid technical changes in this field.
  • You will play a key role in technology adoption, providing training, and supporting ad hoc requests from the business.

What Does Ciena Expect of You?

  • Initiative â youâre a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
  • A customer first mentality â whatâs important to the customer is also important to you.
  • Agility â you are readily able to manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem solving.
  • Communication expertise â you possess the ability to tailor your message and ideas to the audience to ensure understanding and consensus.
  • The flexibility to work independently and as part of a broader team â you thrive in a team environment, are comfortable working independently, and know how to get things done in a virtual environment.
  • Relationship builder â with the capability to influence, youâre able to quickly develop trusted connections and get work done through others.
  • A commitment to innovation â you willingly adapt to technology shifts and keep abreast of industry best practices.

The Must Haves:

  • One of the following is required:
    • Bachelor's degree in computer science, MIS, Business, or IT-related field or equivalent work experience.
    • Minimum 2 years of experience administering, supporting, and implementing Data and Analytics Applications.
  • Experience with the Agile / Scrum delivery model.
  • Hands-on experience in Windows & Linux environments.
  • Experience in AWS / Azure / GCP Cloud stack.
  • Expert in python to develop custom data pipeline.

Assets:

  • Experience with system architecture and process documentation.
  • Knowledge of Java, Python, R or other functional programming languages.
  • Hands-on Experience with Informatica, Looker, Power BI, Hyperion (Essbase), Snowflake, or Alteryx.
  • Interest in current and emerging Data and Analytics technologies.
  • Ability to research and integrate new technology into our landscape.
  • Excellent team player â collaborates well with others to solve problems and actively incorporates input from various sources.
  • Clear and succinct communication skills, with the ability to effectively evaluate information/data to make decisions.
  • Strong analytical and problem-solving skills.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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