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IT Business Process Analyst III

2 months ago

Bangalore, India Teva Pharmaceuticals Full time
Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.The opportunity

The Commercial IT Product Owner (International Markets) is strategic tech partner to business, accountable for strategy, delivery & innovation of Veeva Commercial IT solutions and capabilities that enables and supports Teva business strategy within the Digital Commercial function of Europe and International Markets (basically whole world except USA).
Executed by:
Liasoning with markets’ Veeva admins, understanding their needs and being tech partner & advisor to them
Productizing & owning Veeva solution & roadmap for EU-IM in line with business strategy and global tech strategy, ensuring priorities & investments are set effectively.
Maintaining close partnership and collaboration with other IT units, viz. Local IT SHM, Global MCM IT, Architecture IT etc.
Project management & governance of Veeva commercial solutions demand, deployment and adoption in EU & IM markets

How you’ll spend your day

Liasoning with key market operation SPoCs & Veeva leads
Defining features & functionalities in line with Veeva product architecture & capabilities
Understanding business needs, processes and priorities of key markets and bring tech-innovations from within & outside (industry) for business value delivery.
Developing and managing the product functionalities and be accountable for ontime & quality delivery of new enhancements in Veeva, for liaison markets
Be the goto knowledge partner & advisor to Veeva community in business/markets & local IT SHMs
Ensure standardization of applications by promoting shared processes, product governance, data harmonization and architectural compliance where possible. 
Continuous improvement & optimization
Aligning with other functional area leads and regional leads as well as Services & Support and Infrastructure teams to ensure consistency in key areas of service and delivery
Define key performance indicators for product success and tracking the progress & reporting to the management
Identify and manage risks associated with product development and deployment. Create a risk mitigation strategy and ensure the communication to right stakeholders

Your experience and qualifications

Academic background: minimum Bachelor’s degree in (preferably in Computers) or equivalent combination of education and related experience. 
Preferably 5+ years experience within IT industry with 3+ years in relevant tech (Veeva CRM) 
Up to date in current IT (Veeva commercial) trends & developments
Understanding of Agile methodologies including Scrum and Kanban

Veeva CRM and associated solutions
Strong oral and written communication skills
Self-driven and strong bias for action
Ability to identify strategic solutions to business problems
Ability to understand pharma sales/field business process & operations
Ability to work independently, balance multiple priorities and stakeholders while meeting deadlines
Good interpersonal skills, analytical and problem-solving skills

Reports To

Senior Director MarTech & e-commerce platforms

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.