Professional 2 Business Analyst

1 month ago

Chennai, India Gainwell Technologies LLC Full time
Summary

 

As a Professional 2 Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Essential Job Functions


• Prepares and reviews training materials, such as tool user manuals, provider user guides, agendas, course outlines, hands-on exercises, PowerPoints, eLearning videos, and LMS training information, etc.
• Establishes and configures new LMS systems.
• Set up user security groups, learning paths, and other LMS tool configurations.
• Ensures eLearning videos adhere to standards, including 508 compliance, and then loads eLearning and training materials into the LMS.
• Ensures ADA/508 compliance in all written documentation related to training and eLearning.
• Manages day-to-day administration, and provides helpdesk support, and vendor support for both the LMS and KE.
• Provides leadership and work guidance to less experienced personnel.
• Prepares and/or quality-assures content of business process models.
• Creates eLearning training videos highlighting features of the LMS and KE.
• Conducts user training on features of the LMS and KE.

What we're looking for

 

Basic Qualifications


• Bachelor’s Degree or equivalent combination of education and experience
• Bachelor's degree in English, Instructional Design, Information Systems, or a related field is preferred
• Previous experience in technical writing, instructional design, or help desk support is a plus
• Experience working with healthcare or IT concepts and terminology is beneficial
• Experience in the healthcare/Medicaid field is preferred
• Captivate or eLearning authoring experience is preferred
• Experience with training methodologies and Learning Management Systems is preferred
• Experience with eLearning video development software is preferred
• Experienced in Blackboard, Moodle LMS tools is a plus

 

Other Qualifications


• Intermediate Medicaid Information System product knowledge and best practices
• Intermediate knowledge of the Medicaid/healthcare industry
• Intermediate to advanced proficiency in LMS functionality
• Intermediate to advanced experience in eLearning authoring
• Proficient in using Microsoft (MS) Office suite
• Strong verbal and written communication skills
• Capable of handling multiple aspects of a project simultaneously
• Ability to effectively support multiple subsystems
• Maintain confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA)
• Interpersonal skills for effective communication with customers and team members
• Presentation skills suitable to present to management and customers
 

 

What you should expect in this role

 

  • Fast-paced,challenging and rewarding work environment.
  • Hybrid Office environment.
  • Will require late evening work to overlap US work hours.

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