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Senior Disaster Recovery Engineer

4 months ago

Hyderabad, India Parexel Full time

Key Accountabilities:

Disaster Recovery Readiness  

Possess familiarity with system analysis and project management methodology and/or possession of a strong background in IT Technologies such as Server Hardware, Storage, Networking to drive the success of the Disaster Recovery Program.Maintain critical business process priority to DR plan readiness to establish resources required for the successful resumption of business operations in the event of a disaster.Lead successful outcomes in a matrix environment and promote the importance of teamwork.Manage the Disaster Recovery program using the Business Continuity Software Suite and ensure all data is current in the system.Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies to ensure Parexel is always ready for a disaster and Application Testing.Manage change control process to keep all plans updated for changes in recovery team members, facilities, services, systems, and testing dates.Performs regular reviews and updates to all program activities to identify areas of opportunity for improvement and enhanced operational resiliency.Provide ongoing feedback for risk management, mitigation, and prevention.Partner with leadership, subject matter experts, and management to develop detailed and comprehensive disaster recovery plans for each required application.Partner with leadership, subject matter experts, and management to develop detailed and comprehensive disaster recovery plans for each required application.
 

DR Plan Test and Incident Execution                  

Assist in managing recovery during a crisis event as needed and assist with incident response.Partner with the Incident Management team and assist in facilitating business recovery, as required.Provide expertise and support to management and business functional areas, as required, when a business disruption occurs.Schedule and lead DR exercises.Lead sessions to create Day of Event Runbooks.Complete required Documentation pre/post DR Exercises.Conduct Lessons learned to ensure continual improvement and prevent repeat issues from recurring.On and Off-shift support for DR activities.
 

Audit Support  

Provide required documentation in a timely manner in support of sponsor audits.Use excellent interpersonal, verbal, and written communication skills to showcase the Parexel Disaster Recovery Program and field auditor questions.
 

Site Operations Management 

Coordinate work at co-location facilities to occur on time with the needed teams for successful first-time execution.Submit tickets for co-location access.Maintain data center and rack layouts to always be current.Manage planned power outages at remote sites and triage unplanned power outages to ensure minimal site downtime.Manage UPS health at remote sites to prevent site disruption.

Experience:

8 to 10 years of experience is required. Required to participate in an on-call rotation.

Education:

Bachelor’s degree in computer science, Engineering or equivalent.