Scrum Master

2 weeks ago

Noida Greater Noida, India timesjobs Full time
#

Built on a foundation of executional excellence and innovation, **Company** is a leading provider of aftermarket lifecycle solutions for electronic equipment. With approximately 3,000 employees across the globe, **Company** provides aftermarket repair and logistics services to some of the world's leading consumer electronics, telecommunications, network equipment, internet-of-things, and medical device manufacturers. **Company** has a global footprint across four continents, is headquartered in Dublin, and has key sites in Poland, Hungary, Malaysia, China, Canada, and the United States.

**Company** is seeking a Scrum Master/Delivery Manager responsible for managing, driving, and supporting the **Company** team. Overseeing planning, build execution, QA, and release of all future features on our platform.

This will include enabling best-in-class teams as well as managing the active services and retiring legacy software. This new role will require interaction with a diverse and talented team, driving competitive advantage and delivering major initiatives that will significantly impact our operations. This is an exciting opportunity to come into a medium-sized company and really make a difference.

## Responsibilities

- Implement Agile practices to development teams.
- Drive the scrum process including stand-ups and scrum ceremonies.
- Identifying and driving continuous improvement using Agile metrics and retrospective techniques.
- Managing 3rd parties and 3rd party delivery services.
- Communicate clearly and concisely to a wide range of stakeholders. Address audiences, broker conversations, and form trusting relationships.
- Ensure the technical delivery team activities are completed according to specification and stakeholder requirements.
- In line with global standards, set and maintain a clear set of internal SLAs, track and report local key metrics, perform service performance reviews with stakeholders.

## Required Experience and Skills

- Minimum of 4 years of demonstrable success managing the delivery of technology-based projects using Agile.
- Substantial experience in managing and leading agile teams.
- Experience of managing large-scale agile projects involving distributed teams in a multi-supplier environment.
- Evidence of developing and managing sound client-supplier relationships and good knowledge of at least one industry vertical (e.g. Financial Services, Health or Government, Repair & Logistics).
- Broad technology experience, awareness of current technology trends, and a sound understanding of contemporary software engineering practices and behaviors.
- Affable, credible, and can communicate effectively with clients and colleagues, including formal presentations.
- Strong ability to make reasoned decisions under pressure taking a balanced view of client demands, company commercial interests, and the impact on the team.
- A degree in Computer Science and/or a business-related degree; or equivalent work experience.
- Strong project management/delivery experience.
- Experience with JIRA (Kanban, Scrum) and SDLC/Waterfall methodologies.
- Achieved a formal certification as a Scrum Master, Kanban Lead, Lean Six Sigma certification, or similar Agile approach.

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