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Tele calling

5 months ago

Kolkata, India Preficia India Manpower Services Pvt Ltd Full time
Job Requirements

Job Title: Customer Care Executive

Company Name: Preficia India Manpower Services Pvt Ltd

Location: Bhawanipur, Kolkata, West Bengal

Salary: â¹8,500 - â¹11,000 per month

Employment Type: Full Time


Job Description:

Preficia India Manpower Services Pvt Ltd is seeking dedicated individuals to join our team as Customer Care Executives in Kolkata. As a Customer Care Executive, you will be responsible for providing excellent customer service and addressing customer inquiries and concerns. This is a great opportunity for freshers to start their career in the BPO/Customer Care industry.


Responsibilities:

- Interact with customers over phone calls or other communication channels in a professional and friendly manner.

- Address customer inquiries, concerns, and requests promptly and accurately.

- Provide information about products or services, resolve complaints, and ensure customer satisfaction.

- Document and maintain records of customer interactions and transactions.

- Collaborate with team members and other departments to resolve complex issues.


Requirements:

- Educational qualification: 12th Standard / PUC.

- Both male and female candidates are welcome.

- Age between 18 to 30 years.

- Proficiency in Hindi, English, Bengali, and other local languages.

- Good communication skills and a customer-oriented attitude.

- Basic computer skills and familiarity with call center equipment.

- Ability to work well in a team and handle a high volume of customer interactions.


Salary and Benefits:

- The salary for the Customer Care Executive role ranges from â¹8,500 to â¹11,000 per month, based on experience and performance.

- Other benefits and incentives may be provided as per company policy.


FAQs:

Q: What is the required education qualification for this role?

A: Candidates must have completed 12th Standard / PUC.


Q: What are the working days for this job?

A: The job requires working 6 days a week.


Q: What languages are required for this role?

A: Proficiency in Hindi, English, Bengali, and other local languages is desired.


Q: Are there any age restrictions for this job?

A: Candidates should be between 18 to 30 years old.


Q: Are there any additional requirements for this job?

A: Candidates should possess an Aadhaar Card, PAN Card, and provide bank and education proofs.


Join our team at Preficia India Manpower Services Pvt Ltd and kick-start your career as a Customer Care Executive in Kolkata. Apply today and become part of a dynamic and customer-centric organization