Executive Housekeeper

1 month ago

Pune, India Marriott Full time

Job Number 24061954

Job Category Housekeeping & Laundry

Location JW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Works effectively with the Engineering department on guestroom maintenance needs.

• Supervises the property general cleaning schedule.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Ensures all employees have proper supplies, equipment and uniforms.

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.

• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.

• Ensures employees understand expectations and parameters.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Observes service behaviors of employees and provides feedback to individuals.

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Executive Housekeeper

    4 weeks ago

    Pune, India Magnus Hotels & Serviced Apartments, Pune Full time

    **EHK Duties and Responsibility**: Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Evaluates employees in order to upgradethem when openings arise. Plans the work for the housekeeping departmentand distributes assignments accordingly....

  • Executive Housekeeper

    4 weeks ago

    Pune, India Magnus Hotels & Serviced Apartments, Pune Full time

    **EHK Duties and Responsibility**: Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Evaluates employees in order to upgradethem when openings arise. Plans the work for the housekeeping departmentand distributes assignments accordingly....

  • Housekeeping Attendant

    7 days ago

    Pune, India Doves Boutique Hotels and Resorts Full time

    **Quality Assurance**:Oversee the cleaning of guest rooms, public areas, and back-of-house spaces to maintain the highest standards of cleanliness. Conduct regular inspections to ensure compliance with established cleanliness and hygiene protocols. Address and resolve guest concerns or complaints related to housekeeping services. **Inventory...

  • Executive Housekeeper

    7 days ago

    Pune, Maharashtra, India Hyatt Pune Full time

    Summary To manage all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house non-kitchen areas, as well as the laundry and dry-cleaning operation (hotel linen, uniforms and guest laundry). **Qualifications**: Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years...

  • Housekeeping Executive

    1 day ago

    Pune District, Maharashtra, India Ambience group of Hotels Full time

    **Responsibilities** - Work closely with the HK team. - Assist in developing efficient procedures and schedules. - Ensure working standards and accurate procedures of housekeeping are followed. - Direct and motivate the team to meet company standards. - Supervise housekeeping tasks and operations to ensure that the standard is being met. - Manage cleaning,...

  • Housekeeping Supervisor

    6 days ago

    Pune, Maharashtra, India IBIS Full time

    **Company Description** "Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Housekeeping Executive

    4 weeks ago

    Pune, India Marriott International, Inc Full time

    **Job Number** 23209757 **Job Category** Housekeeping & Laundry **Location** Courtyard Pune Hinjewadi, S. No 19 & 20, P4 Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and...

  • Facilities Executive

    7 days ago

    Pune, India JLL Full time

    JLL supports the Whole You, personally and professionally. Facilities Executive Account Management - Work Dynamics(India, APAC) **What this job involves**: Prioritising the facilities’ needs Facilities Executive - Soft will be responsible for managing all aspects of day to day service delivery in WNS during the shift. He/She also will be accountable for...

  • Facilities Executive

    4 weeks ago

    Pune, India JLL Full time

    JLL supports the Whole You, personally and professionally. Facilities Executive Work Dynamics **What this job involves**: Prioritising the facilities’ needs Facilities Executive - Soft will be responsible for managing all aspects of day to day service delivery in WNS during the shift. He/She also will be accountable for proper usage and functionality of...

  • Store Cum Admin Executive

    1 month ago

    pune, India YOU Broadband India Limited Full time

    Job Details Position - Store Cum Admin Executive YOU Broadband is looking for Store Cum Admin Executive who is looking for challenging and innovative environment to meet our business requirements Housekeeping, Repairs & Painting, Security. Train and Air Bookings, Hotel Stay Arrangement, Car Hire Pick and Drop arrangement. Office ,...

  • Store Cum Admin Executive

    1 month ago

    Pune, India YOU Broadband India Limited Full time

    Job Details Position - Store Cum Admin Executive YOU Broadband is looking for Store Cum Admin Executive who is looking for challenging and innovative environment to meet our business requirements Housekeeping, Repairs & Painting, Security. Train and Air Bookings, Hotel Stay Arrangement, Car Hire Pick and Drop arrangement. Office ,...

  • Admin Executive

    4 weeks ago

    Pune, India MachBizz Marketers Pvt Ltd Full time

    We are hiring for Admin executive: - Designation-Admin executive: - Experience - 0 month - 1 year of Experience Location: - Satara Road, Pune Skills - Good with MS Office tools. - Good communication Job Disruption: - Act as the point of contact between the executives and internal/external clients - Undertake the tasks of receiving calls, take messages...

  • Field Executive

    4 weeks ago

    Pune, India ACE Talent Consulting Full time

    Hiring Field Executives Walk-In-Drive in Vadodara on 26th May 1. Job Role: Field Executive (FE) 2. Job Level: L 3. Employment Type: Regular 4. Qualification: Diploma Chemical or Petrochemical / B.Sc. (Chemistry) / MSc (Organic, Industrial, Analytical) - Full time course. 5. Experience Years: Minimum 03 Years to 10 Years 6. Experience Profile: Shift...

  • Executive - Administration

    1 week ago

    Pune, India Shott Amusement Private Limited Full time

    **Executive - Administration** **Designation: Admin Executive** **Department: Admin** Required Qualification: Graduate Experience: Min. 2 year experience **Responsibilities**: - Administration Activities - Daily sales entries and coordination with Banks executives - Petty cash management - Daily Sales Reports Management - Maintaining and updating Sales...

  • Facilities Executive, Soft Services

    2 weeks ago

    pune, India JLL Full time

    Facilities Executive - Soft services What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL, we make your ambitions our business. And if you have ambitions in Facility Management Industry, join us to be inspired by the best.  What this job involves: To provide comprehensive...

  • Accounts and Inventory Executive

    4 weeks ago

    Pune, India NPL Bluesky Automotive Ltd Full time

    1. Data entry and documentation. 2. Data entry of all documents of maintenance of all inventory in ERP. 3. Complete data entry pertaining to blending, filling, GRN, FGITR in SAP. 4. Reports to HOD. 5. Handling GST/Stationery. 6. Preparing & Distribution of wages. 7. Housekeeping & admin. 8. Inventory Reconciliation & complete stocks...

  • Admin Executive

    4 weeks ago

    Pune, India vConstruct Full time

    **About vConstruct**: vConstruct is a wholly owned subsidiary of DPR Construction and specializes in providing high quality Building Information Modeling and Construction Technology services geared towards construction projects. Core Values of vConstruct are: - Integrity is Integral - People are Pivotal - Ever Forward Spirit We are looking for an...

  • Executive House Keeper

    1 month ago

    Pune, Maharashtra, India Pacific Placements and Business Consultancy Full time

    Establish and/or implement operating procedures and standards Plan and coordinate the activities of housekeeping supervisors and their crew Coordinate inspection or inspect assigned areas to ensure standards are met Complete financial management tasks, such as setting and adhering to a budget Handle administrative tasks - Experience- 0 - 1 Years- Salary- 90...

  • Accounts and Admin Executive

    4 weeks ago

    Pune, Maharashtra, India MachBizz Marketers Pvt Ltd Full time

    Roles & Responsibilities. Making of payment, receipt vouchers. Making and maintaining all the vouchers and the Purchase, general ledger of the company. Required sound knowledge in GST,TDS calculation. Providing all data, information for finalization of accounts by Auditors Should be able to spread positivist within the team. Act as the point of contact...

  • Admin Executive

    4 weeks ago

    Chakan, Pune, Maharashtra, India Ashvini Magnets Pvt Ltd Full time

    1. Manage the front office activities including visitor management & gate management. 2. Handling Phone calls. 3. Preparing Sales Invoices, Purchase Orders etc. in discussion with superiors 5. Handle local purchase activities by scheduling driver for material collections. 6. Handling Inward Outward of Couriers, Mails etc. 7. Front office...