Sr Product Associate

1 month ago

Hyderabad, India JPMorgan Chase Full time
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

Job Summary

As a Senior Product Associate in Cash & Check Management, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development


  • Contribute to the strategic development, ongoing refinement & execution of the Cash & Check Management Product roadmap
  • Manage existing features and actively lead the research definition and development of new features to advance the product roadmap
  • Continually drive the product towards a meaningful balance between user needs, business objectives and technical feasibility
  • Facilitate and drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management
  • Build relationships with multiple diverse stakeholders across JPMorgan Chase
  • Partner with senior product owners to progress the product roadmap; act as voice of the customer and drive product vision in forums where senior product owners are not present


Required qualifications, capabilities, and skills

  • 8-10 years product management experience, or equivalent - including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps
  • Experience & comfort working within non-linear design & development processes, Experience in the design & development of service offerings that span multiple channels and form factors
  • Ability to synthesize large amounts of information to inform decisions and drive work forward
  • Ability to thrive in a fast-paced, collaborative and cross-functional environment
  • Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area, Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition, Developing knowledge of data analytics and data literacy


Preferred qualifications, capabilities, and skills

  • Experience working in agile/scrum teams preferred
  • Graduate in any field is mandatory (Preferably science), Masters in Business administration or any field in Science is preferred
  • Exposure to and experienced in technology and query platforms, Analytical mindset with the ability to synthesize large amounts of data
  • Exposed to software development mindset and methodologies (Scrum, Kanban, Agile, Waterfall, etc..)


About us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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