Team Lead, Operations- Cisco

3 weeks ago

Chennai, India Tech Data Advanced Private Limited Full time
Job DescriptionJob Purpose:  


The Order Processing Team Lead is responsible to supervise, guide and motivate the Order Processing team on a daily basis in addition to extended support to manager. As a team lead, you will be the contact point for all team members, so communication skills is essential. This position requires the ability to act proactively in ensuring smooth day-to-day team operations and effective collaboration. Team lead is expected to be capable of processing orders for multiple line-cards for all APJ countries. Ultimately, a team lead should lead by setting a good example and engage the team to achieve goals. Be in the forefront of process enhancement and resolving technical issues.
 

Responsibilities:

  • Supervise, guide and motivate team members on daily basis and provide training as and when needed to ensure all orders are completed accurately within SLA. 

  • Understands the overall process flow of procurement, finance and compliance in addition to being knowledgeable in sales order for multiple line cards for all APJ countries across 3 Sales Order group.

  • Extend support to manager in providing updates, feedback, and ideas as well as assist business team with ad hoc request/inquiries related to orders.

  • Serve as main contact point for sales team and coordinate with finance, compliance and management team.

  • Participating in ad hoc project and discussions on reporting

Knowledge, Skills and Experience:

  • 5 to 8 Years of relevant work experience.

  • Bachelor's Degree with Business, IT, Supply Chain Field of Study preferred.

  • Able to execute instructions and to request clarification when needed.

  • Possesses strong data entry skills.

  • Able to perform basic mathematical calculations.

  • Able to recognize and attend to important details with accuracy and efficiency.

  • Able to communicate clearly and convey necessary information.

  • Able to converse and write effectively in English and Spanish.

  • Able to create and conduct formal presentations.

  • Able to interact effectively with all levels of management.

  • Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.

  • Possesses strong multi-cultural interpersonal skills.

  • Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.

  • Possesses strong organizational and time management skills, driving tasks to completion.

  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.

  • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

  • Able to work independently with minimum supervision.

  • Able to maintain confidentiality of sensitive information.

  • Able to build solid, effective working relationships with others.

  • Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

  • Able to quickly learn new systems and technology.

  • Able to use relevant computer system applications at an advanced level. â

Donât meet every single requirement? Apply anyway.

At TD SYNNEX, weâre proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If youâre excited about working for our company and believe youâre a good fit for this role, we encourage you to apply. You may be exactly the person weâre looking for

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