Specialist II, Research IT

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology, and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.     

Position Summary

At BMS, digital innovation and Information Technology are central to our vision of transforming patients’ lives through science. To accelerate our ability to serve patients around the world, we must unleash the power of technology.  We are committed to being at the forefront of transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision making, and enhanced patient care.   

If you want an exciting and rewarding career that is meaningful, consider joining our diverse team

Desired Candidate Characteristics: 

• Have a strong commitment to a career in technology with a passion for healthcare 
• Ability to understand the needs of the business and commitment to deliver the best user experience and adoption 
• Able to collaborate across multiple teams  
• Demonstrated leadership experience 
• Excellent communication skills 
• Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo 
• Agility to learn new tools and processes 

Key Responsibilities

• Production support and life cycle management for various systems used by Research IT.
• Maintain and develop run book documentation, end user support documentation, generating reports/dashboards.
• Responsible for managing technology assets, ensuring they are reliable, accessible, and secure
• Participates in operational activities such as maintenance and break-fix releases, security assessments, risk assessments, incident response, certificate renewals, provisioning of user accounts, etc.
• Ability to understand, prioritize, and communicate IT needs to our business colleagues and stakeholders
• Supports enhancement releases and upgrades, including requirement gathering, configuration management, testing, and documentation
• Identifies and/or supports continuous improvement activities

Qualifications & Experience

• Explains own work clearly and confidently.

• Requires significant knowledge of the principles and concepts of a discipline typically gained through a university degree and 2-4 years of experience or HS diploma/technical school and relevant certifications plus 4 years of experience.
• Works predominately within established procedures. Actively participates in troubleshooting of routine problems. Makes decisions that impact own work and other groups/teams. Works under minimal supervision.
• Demonstrates awareness of functional business context and the impact on their own work
• Demonstrates openness to learning and developing. Takes a responsibility for their own development and growth.​
• Openly considers new ways and solutions to enhance their own work and offers new ideas/continuous improvement.​
• Demonstrates an understanding of factors driving team performance and how they contribute to the team's overall success. ​
• Collects and reviews data sources to provide a sound recommendation.​ Identifies basic implications from a logical analysis of a routine situation or issue. Determines most appropriate solution.
• Experience in using Jira, ServiceNow a plus.
• Ability to flex to support releases during non-standard work hours

Why You Should Apply

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion, and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.