Head - HR Transformation - BFSI/BPO/KPO (18-26 yrs)

1 month ago

GurgaonGurugramHyderabad, India iimjobs Full time

- You will be accountable for management of the HR COO change portfolio, with the primary focus of the role over 2024 - 2026 being the delivery of the HR Function Transformation - a global, multi-year initiative to transform how HR operates, for this role that includes:

- Standing up an HR Services Utilities model, including design, transition and migration of people, processes, and services

- Implementation of the Digital Enablement strategy, ensuring digital and automation activities closely align with HR COO priorities (cost, efficiency, and experience)

- Alignment of HR services (including technology) according to defined HR TOM principles i.e. small, medium, and large country model; location strategy

- Payroll and Time Management changes - reducing the vendor footprint and bringing more markets onto global systems

What you'll do:

- Take strategic ownership, establishing and reviewing key strategic priorities and translating them into a programme roadmap with actionable and measurable plans for implementation.

- Drive Transformation delivery, including scope, size, and execution of change initiatives end-to-end to quality, time, and budget.

- Oversee programme management, ensuring adherence to required change standards, and appropriate rhythm and mechanisms are in place.

- Work closely with global Senior Executives to drive the talent transformation across all the global businesses and functions.

- Establish and cultivate relationships with key stakeholders including the HR Chief Operating Officer, their Leadership Team, Heads of HR CoEs, Head of HR Strategy & Transformation, Heads of HR, Technology, and wider Transformation and HR teams, ensuring appropriate buy-in to the change initiatives.

- Lead a team of change resources - promoting values such as inclusion, collaboration, ownership, learning agility, and delivery excellence - fostering positive engagement and ways of working.

- Liaise with group and global teams to ensure deployment plans align, dependencies are understood and managed, and readiness activities are managed well. Represent portfolio/programme aims and objectives, status, and progress at wider governance forums and with senior stakeholders as required.

Qualification :

- Proven experience in leading scaled transformation efforts globally including process, technology, HR service and Organisational Design, offshoring and outsourcing is essential.

- Detailed and demonstrable knowledge of end-to-end programme life cycle: mobilisation, design/build, implementation, adoption, and embedding is essential.

- Proven experience delivering in a senior programme manager role, including building effective change teams, and delivering across all pillars of change governance (plans, design and architecture, technology and data, risk, financial management, readiness, adoption and embedding) is essential.

- Proven HR domain experience across HR Operations and Shared Services. Experience of working with Payroll, Time Management, Contact Centre, and Transformation services is also desirable.

- Strong understanding of Core HR technology and architecture - with a particular focus on payroll, channels, workflow and automation. Functional knowledge of wider HR and HR Technologies is also beneficial.

  • HR Transformation

    2 days ago

    Gurugram, India airtel Full time

    About the role: The HR Transformation Lead is responsible for the support and maintenance of the company’s HR systems. He /She is charged with processing employee data, generating HR-related reports, managing system upgrades, and maintaining data integrity.Key Deliverables:● Designing the experience for each HR touchpoint that an employee sees after...

  • HR Transformation

    5 days ago

    Gurugram, India airtel Full time

    About the role: The HR Transformation Lead is responsible for the support and maintenance of the company’s HR systems. He /She is charged with processing employee data, generating HR-related reports, managing system upgrades, and maintaining data integrity.Key Deliverables:● Designing the experience for each HR touchpoint that an employee sees after...

  • Bpo Telecaller

    1 month ago

    Gurgaon, India Wrixty Services Full time

    Gurugram Share We have vacant of 500 Bpo Telecaller Jobs in Gurugram, | for Freshers | Educational Qualification : Higher Secondary,B.C.A,B.B.A,B.Com,B.Ed,B.Tech/B.E,M.B.A/PGDM | Skill Inside Sales Executive, Cross Selling, BPO Telecaller, Inbound Calls etc. - Experience- 0 - 3 Years- Salary- 1 Lac To 3 Lac 25 Thousand P.A.- Industry- ITES / BPO / KPO /...

  • Manager/Sr Manager

    1 day ago

    gurgaon, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

  • Digital Transformation

    1 month ago

    Gurgaon, India Women Entrepreneur Network Full time

    **Digital Transformation - Hyperautomation** *** Summary Experience Required: **9 - 15 Years** **Location**: **Gurgaon,** Category: **BPO/KPO** COMPANY DESCRIPTION WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create...

  • Bpo Telecaller

    1 month ago

    Gurgaon, India Wrixty Services Full time

    Gurugram Must have Excellent communication skills in English. Must be confident enough and should have convincing Power. Calling on Hot leads only Handle inbound and outbound calls. Solving Customer Issues and Complains. Staying updated with the latest ways to retain customers. Convert the potential leads into the sales. Should be self-motivated,...

  • HR Transformation Expert

    1 week ago

    Gurugram, India Transitials Full time

    Job – HR Transformation Subject Matter Expert What This Job Involves- 6+ years of experience in HR Domain and hands-on experience in executing HR Transformation engagement. Knowledge / understanding of Oracle Fusion HCM application. Responsible for designing globally consistent HR processes which delivers outcome aligned to business strategy and goals....

  • Head HR

    4 weeks ago

    Hyderabad, India Randstad India Full time

    Position Name: HeadHR Location:Hyderabad JobDetails: Role &responsibility: Our client is lookingfor a Head HR role position of Head of Human Resources. The idealcandidate will have 10 to 12 years of progressive experience in HRoperations HR policies HR processes Learning & Development andtraining. The Head of Human Resources will be responsible fordeveloping...

  • Manager/Sr Manager

    2 days ago

    Gurugram, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

  • Manager/Sr Manager

    1 day ago

    Gurugram, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt Ltd IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility,...

  • Manager/Sr Manager

    2 days ago

    Gurugram, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

  • Consultant - HR Transformation - Consulting Firm (4-9 yrs)

    4 weeks ago

    Bangalore/Gurgaon/Gurugram/Mumbai, India iimjobs Full time

    HR Transformation As a Consultant you will be responsible for : Leadership responsibilities: Focus on growing the practice by ensuring the right strategies and actions are in place. Achieve the target metrics on productivity, utilization, geographic penetration, head count growth, controlling attrition and high degree of engagement from the team and...

  • Computer Data Entry Operator

    4 weeks ago

    Gurgaon, India Sparkle the smile clinic TS Full time

    Job description Roles and Responsibilities - Job queue monitoring and management - Job allocation to processing members - Deadline management which includes managing wait times and turnaround times (TAT) - Should have prior experience in interacting with direct clients along with having some exposure to Interaction with clients in terms of understanding the...

  • Head - Human Resource - Housing Finance (15-18 yrs)

    4 weeks ago

    Gurgaon/Gurugram/Delhi NCR/Delhi, India iimjobs Full time

    HR Head- Housing Finance Support workforce planning, hiring, on-boarding & performance management Lead talent acquisition for the designation geography or business as allocated to support branch expansion and grow existing branches Improve and enhance HR processes, policies and employee engagement initiatives. Understand the business pressures and contribute...

  • Domestic Process

    1 month ago

    Gurgaon, India Recruzant HR Solutions Full time

    From 0 to 2 year(s) of experience - ₹ 1,50,000 - 2,25,000 P.A. - Gurgaon/Gurugramor **Roles and Responsibilities** 6 days working 1 ROTATIONAL OFF 6 MONTHS EXPERIENCE in BPO or fresher can also (good communication skill) SALARY fresher and experience both 18k CTC ( 17200 in hand ) 15 days of training stipend will be5k stipend for training period **Perks...

  • Head of HR- Indian Renewable Energy Organisation

    1 month ago

    hyderabad, India Michael Page Full time

    Opportunity to Head HR end to end working with the Board of Directors Opportunity to make high impact About Our Client Our Client is one of the largest renewable energy organisation Job Description ▪ Leading the execution of culture and people strategy across defined strategic initiatives.▪ Lead the HR function including...

  • Customer Support Executive for Interiors Company in

    1 month ago

    Gurugram, Haryana, India Capital Placement India Full time

    Customer Support Executive For Interiors Company in Sector 48 Gurgaon Position: - Sr. Sales Executive Location - Gurgaon Salary - 20-35 K Experience Required - 1+ yrs Good communication mandatory **Requirements**: **Job Description**: Interacting With Clients on Phone, Whatsapp or During Their Visit To Our Studio Inform Client About Products; Guide Them...

  • IT Head

    1 week ago

    Hyderabad/ Secunderabad, India HR Jobs Placements Full time

    Apply for IT Head, HR Jobs Placements in Hyderabad/ Secunderabad ,Kolkata ,Mumbai ,Noida/ Greater Noida ,Pune for Year of Experience on

  • VP Vendor Management

    6 days ago

    Gurugram, India Mancer Consulting Services Full time

    VP, Vendor Management/Business Executive for Global Business Process OrganizationLocation: GurgaonWhat you will be doingStreamline, automate and bring visibility in workforce management with partners and inhouse team.Build world class analytics and business intelligence; manager and operate partner contracts. Drive performance with vendors, continuously...

  • VP Vendor Management

    4 days ago

    Gurugram, India Mancer Consulting Services Full time

    VP, Vendor Management/Business Executive for Global Business Process OrganizationLocation: GurgaonWhat you will be doingStreamline, automate and bring visibility in workforce management with partners and inhouse team.Build world class analytics and business intelligence; manager and operate partner contracts. Drive performance with vendors, continuously...