Investigations Advisor Precision RA

1 month ago


Bengaluru Bangalore, India timesjobs Full time


Works across team(s) and Ops organization WW to enable investigators to take right actions for customer and drive business metrics. Partner with managers at the sites/functions to continuously evolve the advisor role and provide feedback to operations team based on the trend analysis and patterns observed through advisor-investigator working relationship.

Basic Operations
The candidate needs to be able to drive results as in a production environment. Will be accountable for responding and solving investigator queries within a defined SLA as per target.
People Management
The Advisor would be responsible for investigator query resolution and establish communication in developing investigators for basic production work.
Process Improvements
As an Advisor, the candidate would need to identify operational inefficiencies that can be removed and existing procedures/SOPs that need to be enhanced.
Locations
IND, KA, Bangalore


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