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Telecalling - Kolkata, West Bengal

4 months ago

Kolkata, India Auva Certification Limited Full time
Job Requirements

Job Title: Customer Care (Chat Process)

Company Name: AUVA Certification Limited

Location: Kolkata, West Bengal

Salary: â¹12,000 - â¹19,000 per month

Employment Type: Full Time


Job Description:

AUVA Certification Limited is seeking enthusiastic individuals to join our team as Customer Care executives for the chat process. As a Customer Care executive, you will be responsible for providing excellent customer service and support through chat interactions. This is a great opportunity for freshers to start their career in the BPO/Customer Care industry.


Responsibilities:

- Handle customer inquiries and provide solutions through chat interactions.

- Respond to customer queries promptly and accurately.

- Maintain a professional and friendly tone in all conversations.

- Assist customers in navigating the company's products or services.

- Resolve customer complaints or issues effectively and efficiently.

- Document and maintain records of customer interactions and transactions.


Requirements:

- Educational qualification: Below 10th.

- Both male and female candidates are eligible to apply.

- Basic English communication skills.

- Strong typing and computer skills.

- Must possess an Aadhaar Card and PAN Card.


Salary and Benefits:

- The salary for the Customer Care (Chat Process) position ranges from â¹12,000 to â¹19,000 per month, depending on experience and performance.

- Additional incentives may be provided as per company policy.

- This is a full-time role with a 5-day workweek and day shift.


FAQs:

Q: What is the required education qualification for this role?

A: Candidates with education below 10th are eligible to apply.


Q: Is prior experience necessary for this position?

A: No, freshers are welcome to apply.


Q: Are there any specific language requirements?

A: Basic English communication skills are required for this role.


Q: Are there any additional requirements for this job?

A: Candidates must possess an Aadhaar Card and PAN Card.


Join AUVA Certification Limited as a Customer Care executive for the chat process and be part of our dedicated team in Kolkata. Apply now to kickstart your career in the BPO/Customer Care industry