Hero FinCorp
1 month ago
Head of Web and App Product Platform
Key Responsibilities:
- Develop and execute a comprehensive product development strategy aligned with overall business objectives
- Collaborate with key stakeholders to define and prioritize features and enhancements
- Lead and manage a team of product managers and specialists in UI/UX, Conversion Rate Optimization (CRO), and backend development
- Deliver revenue from Web and Mobile platforms via acquisition journeys and X sell
- Best in class UI/UX across acquisition and servicing
Success Metrics:
- Improve conversion rate through Web and App funnel - 70%
- Bring best in class capabilities and NPS score from acquisition to customer support - 30%
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