Loop Health
1 month ago
Product Operations Manager
About the Role:
As a Product Operations Manager at Loop, you will play a crucial role in ensuring the seamless coordination and execution of our product strategy. You will work closely with cross-functional teams including Sales, Marketing, Operations, Product, and Customer Support to drive the success of our products and enhance our overall customer experience.
What you will be doing:
- Collaborate with the product team to define and execute the product roadmap, ensuring alignment with business objectives and customer needs
- Act as a liaison between Sales, Marketing, Operations, and Customer Support teams to gather feedback, prioritise product features, and communicate updates
- Analyse market trends, customer feedback, and competitive intelligence to identify opportunities for product improvement and innovation
- Develop and maintain key performance indicators (KPIs) to track the success of product initiatives and drive continuous improvement
- Lead cross-functional initiatives to improve operational efficiency and scalability, working closely with stakeholders to drive implementation and adoption
What we are looking for:
- Bachelor's degree in Business Administration, Marketing, or related field; MBA or relevant advanced degree preferred
- Minimum of 5 years of experience in a fast-paced environment, preferably within consumer-facing startups or high-growth companies
- Proven track record of successfully managing cross-functional projects and driving product initiatives from concept to launch
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse teams
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making
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