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Telecom Network Engineer

2 months ago

Pune, India Intensity Full time
Key Responsibilities:L2 Troubleshooting: Provide Level 2 support for network incidents, focusing on switches, routers, and firewalls. Troubleshoot and resolve complex network issues escalated from the L1 support team.Device Management: Perform physical replacement of network devices, including switches, routers, and firewalls. Ensure minimal downtime during device swaps.Network Monitoring: Monitor network performance and health using various network management tools. Identify and address potential issues before they impact network performance.Configuration Management: Assist in the configuration and deployment of network devices. Ensure configurations are consistent with network policies and best practices.Documentation: Maintain up-to-date documentation of network configurations, incidents, and procedures. Contribute to knowledge base articles for common issues and their resolutions.Collaboration: Work closely with cross-functional teams, including IT, security, and infrastructure teams, to ensure network stability and performance.Vendor Management: Coordinate with hardware vendors for device replacements, firmware upgrades, and other hardware-related issues.Training and Support: Provide guidance and training to L1 support team members. Assist in the development of training materials for new network devices and procedures.Qualifications:Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.Experience: 3-5 years of experience in network support, with a focus on L2 troubleshooting of switches, routers, and firewalls.Certifications: Relevant certifications such as CCNA, JNCIA, or equivalent are preferred.Technical Skills:oStrong knowledge of network protocols (TCP/IP, OSPF, BGP, etc.)oHands-on experience with network devices (Cisco, Juniper, etc.)oExperience with firewall technologies (Palo Alto, Fortinet, etc.)oProficiency in network monitoring tools ,
  • Experience4 - 8 Years
  • No. of Openings4
  • EducationPost Graduate Diploma, M.C.A, M.B.A/PGDM, M.Tech, Any Master Degree
  • RoleTelecom Network Engineer
  • Industry TypeIT-Hardware & Networking / IT-Software / Software Services
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office