Associate 2 - Core Operations

7 days ago

Bangalore, India State Street Full time

Basic Purpose:

Under the supervision of the Senior Associate, the Associate

effectively manages daily processes and system applications to

ensure consistent quality service is delivered by the team.

Responsibilities:

An Associate 2 is responsible for the following :

􀁸 Responsible for training new team members

􀁸 Helps identify training needs in relation to new processes

and products

􀁸 Provides coverage for team members during vacations

and illness

􀁸 Assists management with the day to day operation of the

team

􀁸 Consistently reviews operational procedures

􀁸 Supports team during corporate and external audits

􀁸 Participates in special projects as required

􀁸 Assist with all management reporting

Demonstrates competencies in own area and in general

business principles; may still be acquiring higher skill level

􀁸 Works on practical tasks to established procedures

􀁸 Typically works with moderate guidance, accountable for

individual results and impact on work group

􀁸 During the course of normal day-to-day operation, responsible

for identifying any unusual or potentially suspicious

transaction activity and reporting and/or escalating in

accordance with corporate policy and guidelines detailed in

relevant operating procedures

Deepening knowledge/skill in one skill area or broadening

ability over a variety of skills

􀁸 Applies knowledge/skills to a variety of standard day to day

activities; knows when to refer to others; handles a variety of

tasks within own area

Business Unit Specific Skills

􀁸 Bachelors Degree or equivalent experience

􀁸 Approximately two years related financial services industry

experience

􀁸 Demonstrate strong Client service skills

􀁸 Strong organizational and prioritization skills

􀁸 Strong written/verbal communication skills

􀁸 Proven time management skills.

􀁸 Ability to work both independently and in a team environment

􀁸 Demonstrates potential for leadership

􀁸 Previous training experience preferred, but not required

􀁸 Computer proficient including working knowledge of desktop

software applications (e.g., excel, word, access, etc)

Client & Business Orientation

􀁸 Interprets client needs and works to meet those needs,

offering assistance and advice on standard practical issues;

may call on others for help in situations outside own area of

knowledge

􀁸 Understands the key business practices relating to own area;

uses this knowledge to focus and improve own work

􀁸 Identifies the problem and all relevant issues in

straightforward situations; generates possible solutions,

assesses each using standard procedures and makes a sound

decision

Working Relationships

􀁸 Probes and listens carefully, presents information clearly and

in appropriate style, makes technical information clear,

persuades others in straightforward situations

􀁸 Contributes actively in team activities, sharing experience and

ideas

􀁸 Builds useful working relationships outside own area

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