Telecaller - NQ solution, Tripura
1 month ago
Job Title: Telecaller
Company Name: Nq solution private limited Company
Location: Tripura
Salary: â¹10,000 - â¹15,000 per month
Employment Type: Full Time
Job Description:
We are hiring for the position of Telecaller Outbound in our BPO/Customer Care department. As an outbound telecaller, your role will involve making calls to potential customers and promoting our products or services. You will be responsible for explaining product features, addressing customer queries, and generating sales leads. Good communication skills, persuasive abilities, and a customer-oriented approach are essential for this role. This is a full-time position with day shifts and 5 working days per week.
Responsibilities:
- Make outbound calls to prospective customers and introduce them to our products or services.
- Provide information about product features, prices, and promotions.
- Answer customer questions and address concerns effectively.
- Maintain a database of customer information and update it as required.
- Follow up with customers to ensure their satisfaction and gather feedback.
- Meet or exceed individual and team sales targets.
- Collaborate with team members and share best practices to improve sales performance.
- Maintain professionalism and adhere to company policies and guidelines.
FAQs:
Q: What educational qualifications are required for this role?
A: A minimum of 10th Standard / SSLC education is required for this position. Prior experience in outbound calling or customer care will be an added advantage.
Q: Is prior experience necessary for this role?
A: No, prior experience is not mandatory. However, candidates with previous experience in outbound calling or customer care will be given preference.
Q: What is the salary range for this position?
A: The salary for this role is â¹10,000 - â¹15,000 per month. Additionally, incentives based on sales performance, fuel allowance, and phone allowance may be provided.
Q: What are the working days and hours for this job?
A: This is a full-time position with 5 working days per week. The job involves day shifts, offering a regular work schedule.
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